Job summary
- Main area
- Healthcare Support Worker
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week
- Job ref
- 249-7403947
- Employer
- Great Western Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Great Western Hospital Foundation Trust
- Town
- Swindon
- Salary
- £24,937 - £26,598 per annum pro rata
- Salary period
- Yearly
- Closing
- 07/09/2025 23:59
Employer heading

Senior Healthcare Support Worker
NHS AfC: Band 3
Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital.
Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.
We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.
The Trust is a Disability Confident Employer; all applicants who have a disability can opt to be considered under the guaranteed interview scheme, which means that, providing they meet the minimum essential criteria for the post, they will be offered an interview. We are also proudly accredited as a Veteran Aware organisation and have signed The Armed Forces Covenant.
If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.
Job overview
A Senior Health Care Support Worker (SHCSW) is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan. Dove Unit is a specialist haematology ward caring for patients who have stem cell transplants, malignant haematological conditions; the Unit delivers systemic anti-cancer therapy (SACT).
Main duties of the job
You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the Registered Nurse, in accordance with the Trust values.
There will be opportunities to develop your knowledge and skills, and training will be provided to ensure you have the required skills specific to this area of work.
Working for our organisation
Our STAR values – Service, Teamwork, Ambition and Respect – are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.
Detailed job description and main responsibilities
1. Appropriately obtain consent to physical examination, respect and maintain the patient’s privacy, dignity (and comfort as far as practicable), and comply with infection prevention and control procedures.
2. Recognise when a clinical situation is beyond individual capability or competence and escalate appropriately.
3. Provide information and advice appropriate to the needs, priorities and concerns of individuals.
4. Acknowledge and respect the decisions made by individuals concerning their health and wellbeing in relation to cancer, cancer treatments, survivorship and late effects care.
5. Demonstrate understanding of the individual and show empathy for the impact of their cancer diagnosis.
6. Respond sensitively to individual preferences and needs and uphold and safeguard individuals’ interests.
Person specification
Qualifications
Essential criteria
- Level 3 (SCQF – 6): - City and Guilds 3, NVQ 3 or BTEC National Diploma.
- GCSE A*-D in English Language, Maths/ Level 2 Functional Skills in English and Math’s or equivalent.
- Equivalent experience together with Level 2 qualification & working towards Level 3
- Care Certification - 15 National Standards https://www.skillsforhealth.org.uk/resources/the-care-certificate/
Desirable criteria
- Level 2 QCF Diploma in Clinical Healthcare support Or Level 2 NVQ in Healthcare Health & Social Care Or Level 2 in Health & Social care (NVQ, QCF, RQF)
- Completion of Level 3 Diploma in Healthcare Support
Experience
Essential criteria
- Experience or working in healthcare and ability to demonstrate best practice and act as a role model
- Evidence of ability to work as a member of a team.
- Prior experience as a support worker
- Complete of observation training
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rezarta Fekollari
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01793 607309
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