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Job summary

Main area
Intensive Care
Grade
Band 2
Contract
Permanent
Hours
Part time - 22.5 hours per week (Saturday and Sunday shifts only)
Job ref
249- 7847971
Employer
Great Western Hospitals NHS Foundation Trust
Employer type
NHS
Site
Great Western Hospital
Town
Swindon
Salary
£25,272 pro rata per annum
Salary period
Yearly
Closing
01/04/2026 23:59

Employer heading

Great Western Hospitals NHS Foundation Trust logo

Weekend Ward Clerk

Band 2

Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital. 

Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.

We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.

Job overview

Weekend Ward Clark

Part time - 22.5 hours per week (Saturday and Sunday)

An exciting opportunity has arisen on the Critical Care Unit for a ward clerk to join our busy but friendly 12 bedded ward.

The Ward Clerk role is pivotal to the smooth operational running of the Ward/unit environment. Its purpose is to provide a welcoming and professional greeting service to patients and visitors, an efficient and high standard clerical service to the Ward/Unit. The Ward Clerk role prides itself in looking after the department area and supporting clinical and non-clinical staff every day. 

We are looking for an enthusiastic individual, who works well under pressure, is keen to learn, is a great team player but is self-motivated and can work independently when needed.

Main duties of the job

  • Provides a reception service to patients, their families, carers and other health professionals, acting as first point of contact both on the telephone and in-person arrival  
  • Provides non-clinical advice, information or guidance to patients, their relatives or carer 
  • Admits patients directly to the ward/unit, ensuring positive patient identification and liaison with other health care professionals as necessary   
  • Locates, obtains and tracks any relevant medical records for both elective and emergency admissions

 

Working for our organisation

We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Detailed job description and main responsibilities

  • Keeps patient administration systems up to date and accurate at all times, including patient demographic information, admission, transfer and discharge information
  • Maintains and organises paper medical records if present with patient, ensuring integrity, security and confidentiality of patient Health Records always in line with the Trust’s Health Records 
    Standards and Procedures and Record Keeping Policy
  • Informs clinical staff of any pertinent patient information collected at the point of admission 

Please see the attached job description for full information

Person specification

Education

Essential criteria
  • Educated to GCSE level in English and Maths or overseas equivalent grade D or above
Desirable criteria
  • RSA or equivalent in typing
  • ECDL or equivalent
  • NVQ Level 2 in Customer Services/ Business Administration/Team Leading

Experience

Essential criteria
  • Recent experience in customer focused environment.
  • In-depth IT and Amin skills
  • Working knowledge of data protection and confidentiality
  • Working to tight deadlines and managing conflicting priorities
Desirable criteria
  • Working knowledge of data protection and confidentiality
  • Knowledge of Medical Terminology
  • To have previously work in a medical, health or social care environment

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldCare Leaver CovenantStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Shaw
Job title
ward manager
Email address
[email protected]
Telephone number
01793 607054
Additional information

If you would like an informal visit, or like to know anymore information about the role please do not hesitate to contact me.

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