Job overview

We are looking for an exceptional Administration & Support Services Lead to join our Health & Wellbeing Service at HMP Berwyn. This is a unique opportunity to lead a busy administration and support team that plays a vital role in delivering healthcare services within one of the largest prisons in the UK.

In this influential role, you will work closely with the senior leadership team to ensure the service operates efficiently, effectively and to the highest standards. You will lead and develop a dedicated team, drive service improvements, streamline processes, utilise data to support decision-making and help shape the future of administrative support across the service.

Main duties of the job

• Leading and inspiring a multi-disciplinary administration and support team.
• Creating a positive, high-performing culture where staff feel valued, supported and empowered.
• Developing innovative systems and processes that improve efficiency and service delivery.
• Using data and reporting tools to support operational performance and continuous improvement.
• Managing recruitment, workforce development, performance management and succession planning.
• Working collaboratively with healthcare professionals, prison partners and senior leaders.
• Supporting the coordination of clinics, health programmes and service-wide initiatives.
• Driving quality improvements and helping maximise the use of digital systems and technology.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.