Job overview

An exciting opportunity has arisen within the Booking Office in Children’s Services East. 

We are looking to recruit an enthusiastic, motivated person, who will provide accurate and effective administrative support, for Children and Young People in the East area. 

The candidate will ideally have a thorough knowledge and understanding of the services provided by the Childrens services and have a clear understanding of waiting list principles, or have previous knowledge and experience using WPAS for waiting lists and Refer to Treatment pathways (RTT).  The successful candidate will be well – organised, self-motivated and able to work well as a member of a busy team.

Main duties of the job

To provide an accurate and prompt administrative function to facilitate the delivery of an efficient and effective appointment booking service.

To be part of a cohesive and integrated admin function to the service. Provide ‘first point of access’ administration for all referrals into the Children’s Booking Centre. Act as first point of contact for all enquiries and referrals into the service.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English