Job overview

Senior Radiology Clinical Support Worker (Band 3)
Permanent – Full-Time and Part-Time Hours Available
Location: Wrexham Maelor Hospital

We are looking for enthusiastic, caring, and motivated individuals to join our Radiology team at BCU East as Senior Radiology Clinical Support Workers (Band 3).

In this key role, you will support Sonographers and Radiologists in delivering high‑quality patient care across a wide range of diagnostic procedures. Your responsibilities will include assisting patients during examinations, preparing clinical areas, managing complex appointment bookings, and supporting the smooth flow of patients through the department.

You will also play a vital part in the patient journey of patients attending Radiology, ensuring an efficient and compassionate experience throughout.

This is a rewarding and varied role, suited to someone who is proactive, organised, and able to remain calm and professional when patients require sensitive or emotionally supportive care.

We welcome applicants with previous Radiology or relevant clinical experience, alongside strong communication skills, excellent attention to detail, and a commitment to delivering outstanding patient care.

Join us and become part of a friendly, supportive, and highly skilled team dedicated to providing safe, effective, and patient‑centred Radiology services within a busy acute hospital environment.

Main duties of the job

The Senior Radiology Clinical Support Worker (Band 3) plays a key role in supporting the safe, efficient, and patient‑centred delivery of Radiology services.

Working under the direction of Radiographers, Sonographers, and Radiologists, you will contribute to both clinical and administrative elements of the patient pathway, helping maintain high standards of care and smooth workflow.

You will work independently within your scope of practice, undertaking delegated tasks linked to Radiographic and Ultrasound procedures.

Duties include preparing patients and clinical areas, assisting clinicians during examinations, providing reassurance, and progressing routine procedures in line with departmental protocols and safety guidelines.

Alongside clinical tasks, you will support administrative functions such as booking and coordinating appointments, updating patient records, and helping to manage workflow to ensure timely service delivery.

Flexibility is essential, as you may work across different areas of Radiology depending on service needs. You will also participate in ongoing training to maintain competency and support service improvements.

This is a frontline role involving sensitive or distressing situations, so compassion, professionalism, and excellent communication skills are vital to delivering a positive patient experience.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.