Job overview

In this role, you will provide vital logistical support to the Radiology Department by transporting patients in wheelchairs between their wards and imaging areas. By ensuring patients arrive promptly for their appointments, you directly enhance their care experience, minimise stressful wait times, and help the clinical team deliver treatments more efficiently.

The difference your contribution will make to the service
• Reduce inpatient waiting times within the Radiology department.
• Help to speed up patient discharge times and free up hospital beds, if patients are only waiting on imaging prior to discharge.
• Increase productivity within Radiology department.
• Improving patient experience, reducing the delays to their treatment.

Main duties of the job

• Escorting and transporting wheelchair-bound patients safely between wards, specific hospital departments, and the main Radiology unit. (Wheelchair training will be provided)
• Assisting in the timely arrival of inpatients for their appointments to minimise delays within the department.
• Improving the overall patient journey by providing a friendly presence and reducing anxiety caused by long waiting times or transport delays.
• Helping to maximise equipment usage by ensuring a steady flow of patients to the department, allowing clinical staff to focus on scans and treatment.

Working for our organisation

Our Voluntary Workforce

The Newcastle Hospitals Trust values the involvement of local people as volunteers in activities that enhance the patient, visitor and carer experience, and also support staff in delivering high quality health care.

Your offer of voluntary help is very much appreciated, and you will receive a warm welcome no matter which area of volunteering you choose. 

Without our volunteers, we wouldn't be able to deliver the 'outstanding' care and service that we do today.

Important note on completion of the application form

REFERENCES: Candidates are required to provide the address, telephone number and work email address of TWO referees, who should be either a current or former employer, senior work colleague, teacher, tutor or person of good standing in the community, and certify that they have known you for a minimum of 3 years prior to the date of application.  PLEASE NOTE: That we cannot accept references from Friends or Family members.

DBS: The majority of our Volunteer roles require a Disclosure and Barring Scheme (DBS) Check.  The volunteer services team will apply for this on your behalf, as part of your pre-engagement checks.  If you already hold an enhanced DBS and it is registered on the DBS Update Service, then you will need to provide evidence and present your original DBS certificate to the Volunteer Services Team during your ID check appointment.

EMAIL: All correspondence to you will be made via email, therefore please ensure that you check your SPAM folders as well as your inbox.