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Job summary

Main area
Urology
Grade
Band 3
Contract
Fixed term: 6 months (or secondment)
Hours
  • Part time
  • Flexible working
  • Home or remote working
24 hours per week
Job ref
176-S-8050966
Employer
North West Anglia NHS Foundation Trust
Employer type
NHS
Site
Peterborough, Stamford or Hinchingbrooke
Town
Peterborough
Salary
£25,760 - £27,476 per annum pro rata
Salary period
Yearly
Closing
01/09/2026 23:59

Employer heading

North West Anglia NHS Foundation Trust logo

Nurse Admin Support - NWAFT

Band 3

Job overview

6 month secondment or fixed term opportunity to become an integral part of our dynamic Urology team.

As a member of our team, you'll play a crucial role in independently supporting the clinical nurse specialist team while aiding in the planning of assessments for patients on suspected cancer pathways.

Your responsibilities will encompass a range of vital tasks, including managing systems for handling results, facilitating communications with patients as needed, scheduling appointments, and monitoring and delivering clinical outcomes. Collaborating closely with the Urology CNS team, you'll contribute to enhancing FDS and 62-day targets, ultimately elevating the standard of patient care.

Main duties of the job

  • Proactively ensure patients have received eGFR results before MRI and PSA results before review clinic to prevent pathway delays.
  • Facilitate care transfers between service teams and across care interfaces.
  • Refer and signpost patients for higher-level decisions and support.
  • Triage incoming patient calls, initiating appropriate responses based on established protocols.
  • Monitor, audit, and report on service, inputting data to Somerset cancer database.
  • Conduct pre-planned outbound calls to patients under healthcare professional guidance.
  • Contribute to clinical/quality management team reviews of pathway issues. Ensure MDT outcomes are actioned, liaising as needed.
  • Manage admin and results for CNS team review, supporting timely diagnoses within 28 days.
  • Monitor post-treatment surveillance, collaborating with clinical colleagues to prevent follow-up delays.
  • Book patient appointments as necessary.

Working for our organisation

Priority will be given to colleagues identified as at risk through the Trust’s redeployment process.

Detailed job description and main responsibilities

Job responsibilities

Please see the attached the job description and personal specification for full duties of the job role.

Person specification

Education/Knowledge and Qualifications

Essential criteria
  • Educated to GCSE level standard English Language at Grade A – C (or equivalent)
Desirable criteria
  • NVQ II or III Business Administration
  • NVQ II or III Business Administration
  • NVQ II or III Business Administration

Expereince

Essential criteria
  • Experience of using MS Office, particularly MS Word and Outlook
  • Experience of working with the general public and/or professionals
  • Experience of working within the NHS and an understanding of medical terminology
  • Demonstrate and understanding of customer care/ability to work with sensitive and confidential information
Desirable criteria
  • Experience of using Hospital systems, for example PAS (Patient Administration System)

Skills and abilities

Essential criteria
  • Knowledge and understanding of Confidentiality and the Data Protection ACT
  • Organisational skills and a flexible approach to work
  • Commitment to self-development
Desirable criteria
  • Understanding and working practice of NHS performance targets including 18 week referral to treatment times

Communcation

Essential criteria
  • Good standard of written and verbal communication at all levels

Values and behaviours

Essential criteria
  • Ability to adhere to Policies and Procedures and to work with confidential and sensitive information

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldMindful employer.  Being positive about mental health.Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lauren Henson
Job title
Lead Nurse Urology
Email address
[email protected]
Telephone number
01733 677476
Additional information

Or speak to one of the Urology CNS team 

If you have problems applying, contact

Address
North West Anglia NHS Foundation Trust
Resourcing Department
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
Cambs
PE29 6NT
Telephone
01480 847491
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