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Job summary

Main area
Administrative - Specialist palliative care
Grade
Band 2
Contract
Fixed term: 10 months (Or Secondment)
Hours
Part time - 21.75 hours per week (Mon - Fri , no weekend working)
Job ref
176-F-8077874
Employer
North West Anglia NHS Foundation Trust
Employer type
NHS
Site
Peterborough City Hospital
Town
Peterborough
Salary
£25,272 per annum pro rata
Salary period
Yearly
Closing
Today at 23:59

Employer heading

North West Anglia NHS Foundation Trust logo

Specialist Palliative Care Administrative Assistant

Band 2

Job overview

The post holder will work closely with a small and supportive professional administrative team

· Be responsible for ensuring that all duties are carried out in accordance with the correct procedures and policies.

· Support the Lead Palliative and End of Life Nurse and the specialist team in developing the service and maintaining all its standards in line with NICE measures.

· Support workloads within the speciality.

· Maintain up to date records as requested by individual team members with regard to patient information.

· Actively take part in team meetings; including agenda setting, minute taking, room booking and ensuring meetings are attended by relevant staff by organising dates well in advance and communicating to all appropriate staff.

· Prepare documentation ready for the specialist palliative MDT weekly and facilitate these meetings.

· Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues.

· Ensure that data collection complies with the Caldicott and the General Data Protection Regulation 2018 (GDPR).

 

Main duties of the job

Support with:

Organising meetings including minute taking.                
MDT working support   
Letter writing.              
Data collection and reporting.             
Preparation of patient information & Registering patients . 

Support for audit

        

Working for our organisation

Priority will be given to colleagues identified as at risk through the Trust’s redeployment process.

Detailed job description and main responsibilities

· To provide efficient and comprehensive administrative support to the Peterborough and Stamford’s Specialist Palliative Care Community and Hospital Teams.

· To provide efficient and comprehensive administrative support to the Clinical Psychologist working with the Specialist Palliative Care Team.

· To perform all allocated clerical tasks required to meet the needs of the service.

The post holder will:-

 

· Be responsible for ensuring that all duties are carried out in accordance with the correct procedures and policies.

· Support the Lead Palliative and End of Life Nurse and the specialist team in developing the service and maintaining all its standards in line with NICE measures.

· Support workloads within the speciality.

· Maintain up to date records as requested by individual team members with regard to patient information.

· Actively take part in team meetings; including agenda setting, minute taking, room booking and ensuring meetings are attended by relevant staff by organising dates well in advance and communicating to all appropriate staff.

· Prepare documentation ready for the specialist palliative MDT weekly and facilitate these meetings.

· Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues.

· Ensure that data collection complies with the Caldicott and the General Data Protection Regulation 2018 (GDPR).

· To undergo training as necessary to meet the needs of new developments within the specialist service.

· Managing individual workload in order to meet project deadlines assigned to the post holder.

· Adaptable to change management.

· Excellent team player with good communication skills.

· Enthusiastic, motivated, ability to prioritise and work independently.

· To support the Administrative Team Leader for the Specialist Nursing Team

Person specification

Education/knowledge

Essential criteria
  • Audio typing or relevant experience.
  • Educated to GSCE level Grade A-C (or equivalent) one of which needs to include English language and maths.
  • Passion and enthusiasm for working in an environment/team of palliative and End Of Life work.
Desirable criteria
  • EDCL or relevant experience.

Experience

Essential criteria
  • Organising meetings including minute taking.
  • Experience of working under pressure, prioritising work and meeting deadlines.
  • Excellent telephone skills.
  • Experience of MS Office.
Desirable criteria
  • Preparation of patient information.
  • Data collection and reporting.
  • Experience of working in the NHS.

Skills and Abilities

Essential criteria
  • Evidence of excellent oral and written communication skills.
  • Experience of working effectively both independently and as part of a team.
  • Evidence of data collection knowledge.
  • Strong organisational skills and flexible approach.
Desirable criteria
  • Experience of using NHS IT systems including: SystmOne, Medway, e-Track, Anglia ICE, Epro.

Other

Essential criteria
  • IT Skills.
  • Self motivated and ability to build rapport with patients and colleagues.
  • Ability to work with confidential and sensitive information. E

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldMindful employer.  Being positive about mental health.Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Application numbers

This vacancy may close earlier if it received a high number of applications and therefore we recommend that you complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jane Carpenter
Job title
Lead nurse - palliative and End of Life Care
Email address
[email protected]
Telephone number
07355010305
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