Job summary
- Main area
- Pain Management
- Grade
- Band 2
- Contract
- Fixed term: 6 months (Working days will be Wednesday to Friday)
- Hours
- Part time - 22.5 hours per week
- Job ref
- 176-S-8334919
- Employer
- North West Anglia NHS Foundation Trust
- Employer type
- NHS
- Site
- Peterborough City Hospital
- Town
- Peterborough
- Salary
- £25,272 per annum pro rata
- Salary period
- Yearly
- Closing
- 04/11/2026 23:59
Employer heading
Pain Management Administration Assistant - Peterborough
Band 2
Job overview
Are you ready to embark on a career where your professionalism meets confidentiality, your meticulous nature thrives, and your ability to handle pressure shines? Look no further!
We are currently looking to recruit an enthusiastic and motivated Administration Assistant to join Pain Management Team at Peterborough City Hospital.
The ideal candidate will possess a high degree of professionalism, are meticulous in their work and have the ability to work under pressure at times.
Main duties of the job
To assist in the provision of an efficient, responsive and flexible administration service to support the Pain Management Multidisciplinary Team.
To provide a high volume of accurate and comprehensive typing of clinical letters, paying attention to detail at all times.
To ensure the provision of the patient pathways, which is receptive to the needs of the patient and responsive to Trust requirements and national and local targets.
To be responsible for office duties, including dealing with the post, scanning and filing patient documentation as necessary.
To ensure excellent customer service by dealing with incoming telephone queries appropriately and in a timely manner, upholding confidentiality at all times.
Provide assistance to the other members of the team and assist with their workloads as necessary.
Working for our organisation
Priority will be given to colleagues identified as at risk through the Trust’s redeployment process.
Detailed job description and main responsibilities
Please refer to the job description and person specification for more information regarding the job role.
Person specification
Education and Qualifications
Essential criteria
- Educated to GCSE level standard English Language at Grade A – C (or equivalent)
- Working knowledge of confidentiality and General Data Protection Regulations
Desirable criteria
- NVQ 2 in Business and Administration
Experience
Essential criteria
- Experience of dealing with patients and families face to face and via telephone
- Competent in the use of Microsoft Office software
- Experience of working within an administrative role in a healthcare environment
Desirable criteria
- Experience of working in the NHS
Skills and Abilities
Essential criteria
- Organised and able to manage time effectively
- Ability to prioritise workload
- Ability to work under independently, under instruction and part of a team
Desirable criteria
- Understanding of referral to treatment and 18 weeks
Communication
Essential criteria
- Good communication skills (written/verbal)
- Able to demonstrate tact and diplomacy
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Wendy Seymour
- Job title
- Senior Patient Booking Coordinator
- Telephone number
- 01733 678363
If you have problems applying, contact
- Address
-
North West Anglia NHS Foundation Trust
Resourcing Department
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
Cambs
PE29 6NT
- Telephone
- 01480 847491
List jobs with North West Anglia NHS Foundation Trust in Administrative Services or all sectors






