Job overview

An exciting opportunity has arisen for hard working, committed individual to support qualified staff to provide safe high-quality patient care within our procedure Day Treatment Department  at Stamford Hospital.

The Day Treatment Unit at Stamford Hospital consists of three procedure rooms with adjoining pre and post-operative patient areas.

The role will involve admitting patients to the unit using the Trusts IT systems, checking patient details are correct and amending records when required. Preparing patient packs for the admission and discharge, validation, taking telephone enquiries, dealing with patient’s relatives and general office duties.

You will need to be keen to learn, be a good team player and a have a flexible approach to work.

Main duties of the job

Key responsibilities/Duties

·       To prepare all patients’ medical notes for DTU clinics

·       Ensure all patient records, including referral letters, are available for Day Treatment appointments

·       Contact GPs/GDPs for any missing referrals and information required

·       Record and update all patient data and ensure the data is entered and stored on the appropriate system

·       Organise patient notes and documentation for inpatient and outpatient lists

·       Prepare patient packs and care plans for Day Treatment lists

·       Ensure all information on Aqua is correct in the absence of the Aqua administrator

·       Maintain good communication links with other departments

·       Deal with telephone and face to face enquiries in a professional and courteous manner

·       Liaise with colleagues and encourage a team approach

·       Attend department staff meetings

·       To undertake any other clerical tasks to ensure administrative systems meet the needs of the department.

·       Any other duties tasked by the Team Manager

Working for our organisation

Priority will be given to colleagues identified as at risk through the Trust’s redeployment process.