Job summary
- Main area
- Diagnostic Imaging
- Grade
- Band 3
- Contract
- 12 months (Secondment or fixed term opportunity)
- Hours
- Part time - 34 hours per week
- Job ref
- 176-F-7882925-B
- Employer
- North West Anglia NHS Foundation Trust
- Employer type
- NHS
- Site
- Hinchingbrooke Hospital
- Town
- Huntingdon
- Salary
- £25,760 - £27,476 per annum pro rata
- Salary period
- Yearly
- Closing
- 23/10/2026 23:59
Employer heading
Diagnostic Imaging Booking Clerk
Band 3
Job overview
Are you ready to take charge of the day-to-day appointment allocation and ensure accurate maintenance of patient records? We're seeking a dynamic individual to provide a friendly, reliable, and easily accessible enquiry system for patients, in line with national booking and choice guidelines.
Flexibility is key, as the role may require working across all sites within North West Anglia NHS Foundation Trust. Ideally, you'll bring experience from an Imaging team and possess relevant qualifications to at least NVQ level II or equivalent.
If you're ready to make a difference and thrive in a fast-paced healthcare environment, apply now to join our team!
Main duties of the job
Knowledge of the hospital booking systems: CareFlow, Sunquest Ice and CRIS would be an advantage but if not training will be provided.
The role will require training in booking specialities and in particular the job provides a booking and telephone enquiry service to the patients for a variety of Diagnostic Imaging procedures.
The role is office based at Hinchingbrooke Hospital. You will be joining a dedicated team of individuals providing a vital service to the Diagnostic Imaging Booking Team. You may also be required to cover reception duties within Imaging on an occasional basis. You need to be flexible, approachable, have good communication skills, with a polite telephone manner, and attention to detail.
Contracted hours of work to be agreed between 8.00am to 8.00pm (at present time office hours are between 8am – 5pm).
Working for our organisation
Priority will be given to colleagues identified as at risk through the Trust’s redeployment process.
Detailed job description and main responsibilities
Please see attached detailed Job Description and Person Specification for more information regarding this role.
Person specification
Education & Qualifications
Essential criteria
- GCSE or equivalent
- Literate and Numerate
Desirable criteria
- Office / administration qualification – NVQ II or equivalent
Experience
Essential criteria
- To have some previous experience working / relating to the general public
- Administration
Knowledge
Essential criteria
- An understanding of confidentiality and accountability and what this means
- Understanding of Medical / Diagnostic terminology for different modalities
- Diagnostic Imaging Working Practices
- CRIS system basic knowledge
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Mrs Lindsay Jackson
- Job title
- Clerical Manager
- Email address
- [email protected]
- Telephone number
- 01733 673507
List jobs with North West Anglia NHS Foundation Trust in Administrative Services or all sectors