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Job summary

Main area
Corporate
Grade
Band 4
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
242-4793
Employer
North West Ambulance Service NHS Trust
Employer type
NHS
Site
10 300 Preston PES
Town
Preston
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
16/09/2025 23:59

Employer heading

North West Ambulance Service NHS Trust logo

Administrator for South Lancashire

Band 4

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time. 

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

 

Job overview

We are looking for a PES Operations Support Administrator to join our team, providing high-quality administrative and secretarial support to the Sector Management Team. This is a part-time role of 22.5 hours per week, worked over three days, and will be based in Preston. The role offers the opportunity to work in a fast-paced environment, supporting frontline services and ensuring effective operational delivery.

Main duties of the job

The post holder will manage and prioritise a varied administrative workload, including data collation, report preparation, payroll input, meeting coordination, and maintaining accurate records.

They will act as a key point of contact for staff queries, support sickness and HR processes, liaise with other departments, and provide accurate and timely information to managers. Strong organisational skills, attention to detail, and the ability to work flexibly are essential.

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Detailed job description and main responsibilities

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Person specification

Qualifications

Essential criteria
  • Educated to GCSE/’0’ Level standards (or equivalent) obtaining levels 4 – 9 in a minimum of 5 subjects including English/Maths.
  • Two years’ experience in an administrative environment
  • NVQ 3 in Business Administration or equivalent experience

Skills

Essential criteria
  • Effective verbal and written communication skills when dealing with colleagues and visitors.
  • Understands and maintains confidentiality at all times
  • Able to organise and prioritise own workload and use own initiative to prioritise a busy workload, effectively switch between a range of activities and meet demanding deadlines
  • Attention to detail

Knowledge

Essential criteria
  • Computer literate with a broad understanding of MS Office software packages – Outlook, Word, Excel and Access.
  • Knowledge of Data Protection Act and General Data Protection Regulation (GDPR).
  • Knowledge of administrative procedures

Personal Attributes

Essential criteria
  • Smart, professional appearance.
  • Persuasive, influential and assertive.
  • Able to work alone and as a team player
  • Pleasant telephone manner
  • Self-motivated

General

Essential criteria
  • Flexible approach to working practices
  • Possess a current driving licence

Employer certification / accreditation badges

Trust IDVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Race at WorkDefence Employer Recognition Scheme (ERS) - GoldApprenticeships Top 100 Employers 2024ENEI 2024 Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Dave Suart
Job title
Sector Manager
Email address
[email protected]
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