Job summary
- Main area
- Corporate
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 242-4793
- Employer
- North West Ambulance Service NHS Trust
- Employer type
- NHS
- Site
- 10 300 Preston PES
- Town
- Preston
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- 16/09/2025 23:59
Employer heading

Administrator for South Lancashire
Band 4
North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Job overview
We are looking for a PES Operations Support Administrator to join our team, providing high-quality administrative and secretarial support to the Sector Management Team. This is a part-time role of 22.5 hours per week, worked over three days, and will be based in Preston. The role offers the opportunity to work in a fast-paced environment, supporting frontline services and ensuring effective operational delivery.
Main duties of the job
The post holder will manage and prioritise a varied administrative workload, including data collation, report preparation, payroll input, meeting coordination, and maintaining accurate records.
They will act as a key point of contact for staff queries, support sickness and HR processes, liaise with other departments, and provide accurate and timely information to managers. Strong organisational skills, attention to detail, and the ability to work flexibly are essential.
Working for our organisation
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Detailed job description and main responsibilities
Please ensure you have read the full Job Description and Person Specification before applying for this role.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Person specification
Qualifications
Essential criteria
- Educated to GCSE/’0’ Level standards (or equivalent) obtaining levels 4 – 9 in a minimum of 5 subjects including English/Maths.
- Two years’ experience in an administrative environment
- NVQ 3 in Business Administration or equivalent experience
Skills
Essential criteria
- Effective verbal and written communication skills when dealing with colleagues and visitors.
- Understands and maintains confidentiality at all times
- Able to organise and prioritise own workload and use own initiative to prioritise a busy workload, effectively switch between a range of activities and meet demanding deadlines
- Attention to detail
Knowledge
Essential criteria
- Computer literate with a broad understanding of MS Office software packages – Outlook, Word, Excel and Access.
- Knowledge of Data Protection Act and General Data Protection Regulation (GDPR).
- Knowledge of administrative procedures
Personal Attributes
Essential criteria
- Smart, professional appearance.
- Persuasive, influential and assertive.
- Able to work alone and as a team player
- Pleasant telephone manner
- Self-motivated
General
Essential criteria
- Flexible approach to working practices
- Possess a current driving licence
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Dave Suart
- Job title
- Sector Manager
- Email address
- [email protected]
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