Crynodeb o'r swydd
- Prif leoliad
- Corporate
- Gradd
- Band 4
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 242-4882
- Cyflogwr
- North West Ambulance Service NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- Trustwide
- Tref
- Trustwide
- Cyflog
- £27,485 - £30,162 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 26/12/2025 23:59
Teitl cyflogwr
Clinical Quality Coordinator
Band 4
North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
In October 2025 we published our Anti-racist Statement, which sets out our key commitments to becoming an anti-racist organisation. These commitments underpin our recruitment practices and reflect our dedication to creating a diverse, inclusive, and representative workforce.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Trosolwg o'r swydd
NWAS are looking for an enthusiastic, self-motivated and professional Administrator to provide administrative support to the Chief Nurse and the Infection Prevention & Control Team. There may also be a requirement to provide administrative support to cover other teams within the directorate. A base will be provided at the Trust and there will be the opportunity for some home working. Additional travel to other North West Ambulance Trust sites may be required.
Prif ddyletswyddau'r swydd
The role involves a variety of administrative tasks including accurate minute-taking at a variety of meetings, arranging meetings, managing diaries, dealing with general queries, inputting into various IT systems, producing regular reports and electronic filing.
Excellent keyboard skills are required and along with previous substantial administrative experience. Good computer literacy skills in Microsoft word and excel is essential as is experience in producing data-based reports and inputting into information systems and databases.
The ideal candidate must have excellent communication skills, both verbal and written, outstanding organisational skills with the ability to work to tight deadlines and prioritise tasks appropriately. The successful candidate must be able to use their own initiative and work without close supervision.
Gweithio i'n sefydliad
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Please ensure you have read the full Job Description and Person Specification before applying for this role.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Manyleb y person
Skills
Meini prawf hanfodol
- Computer literacy with competency in using the full Microsoft Office Package
- Excellent communication skills both written and verbal
- Excellent level of interpersonal skills.
- Able to create and work competently with excel spreadsheet with ability input and extract data accurately.
- Ability to work confidently and competently with databases to extract information and create reports.
- Excellent organisational skills with the ability to effectively prioritise work.
- Ability to multitask, switching between a range of activities.
- Excellent attention to detail to ensure the production of quality documents.
- Ability to work well under pressure and meet deadlines.
- Ability to have a sensitive and logical approach to problem solving to enable effective decision making.
Qualifications and Knowledge
Meini prawf hanfodol
- Qualified to BTEC/HNC/NVQ Level 3 or able to demonstrate equivalent experience in relevant subject.
- GCSE grade 4-9 in English Literature or Language and in Mathematics or equivalent qualifications.
- Secretarial/Administrative qualification
- Word processing/typing or relevant qualification
- Knowledge of risk Information Management systems (such as Datix)
- Knowledge of NWAS systems, such as C3, EPR
- Knowledge of the improvement cycle (such as PDSA)
- Knowledge of Microsoft Office Package
Experience
Meini prawf hanfodol
- Recent administrative support experience within a complex organisation
- Experience of working under pressure and meeting deadlines
- Experience of using Microsoft office tools, such as excel, word, power point and Viso
- Experience of using NWAS systems, such as C3, EPR
- Experience in the preparation of minutes, reports, and similar documents
- Experience in the setting up and maintaining of information and filing systems
- Experience of project management work
- Experience within the Ambulance Sector
- Experience of working with the NHS
- Experience of dealing with external stakeholders, such as healthcare providers, partner agencies patients, and relatives
Values & Behaviours
Meini prawf hanfodol
- Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
- Being at our best – professional and adaptable and takes pride in work
- Making a difference – act with compassion, kindness and integrity towards everyone
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Julie Dziobon
- Teitl y swydd
- Infection Prevention & Control Specialist Lead
- Cyfeiriad ebost
- [email protected]
Rhestr swyddi gyda North West Ambulance Service NHS Trust yn Gwasanaethau Gweinyddol neu bob sector







