Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
A&E
Gradd
AfC Band 2
Contract
Parhaol
Oriau
Rhan-amser - 15 awr yr wythnos
Cyfeirnod y swydd
384-AGB-EMF19637-B2
Cyflogwr
Royal Surrey NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Royal Surrey NHS Foundation Trust
Tref
Guildford
Cyflog
£25,768 Per annum pro rata - includes high cost area supplements (HCAS)
Cyfnod cyflog
Yn flynyddol
Yn cau
01/01/2026 23:59

Teitl cyflogwr

Royal Surrey NHS Foundation Trust logo

Emergency Department Receptionist

AfC Band 2

Trosolwg o'r swydd

This is an excellent opportunity to join a friendly, supportive team working in Emergency Care. The Emergency Department is a friendly, exciting place to work currently undergoing a large transformational project with exciting new developments and opportunities.

We are looking for Receptionists to work on our friendly reception desks in the Emergency Department.  The successful candidates will undertake a variety of reception duties including working on our A&E, SDEC, AMU and Guildford Ward Reception and processing Patient data. You will also act as a focal point of communication between Patients, Ambulance Crews and Medical / Clinical staff.

The successful candidates will have a friendly and professional attitude, good IT and organisational skills and be able to accurately complete / input data. The successful candidate will also need to be able to deal with difficult and stressful situations with courtesy and empathy.

The Emergency Department is open 24 hours a day, every day of the year, including bank holidays. You will be rostered to work a range of shift patterns which include days, evenings, nights and weekends. This will be planned 6 weeks in advance.

Prif ddyletswyddau'r swydd

To provide a calm, friendly and welcoming reception to Emergency Floor incorporating A and E, Acute Medical Unit, Same Day Emergency Care  and Guildford Ward.

Provide a friendly, caring and efficient reception service to our Emergency Floor.

Gweithio i'n sefydliad

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Working a flexible shift pattern (days, evenings, nights and weekends to cover 24/7 you will provide a full range of reception / clerical duties to the Emergency Department. Shifts will be allocated 6 weeks in advance.
Including:

•    Receive and register all patients onto the patient information database (CERNER)
•    Patient care
•    Attending to Ambulance Crews
•    Filing
•    Tracking of Patient pathway
•    Admit and discharge patients to other areas within the Emergency Department 
(AEC)
•    Booking patient follow-up appointments liaising with other departments if necessary
•    Assist with the management of Patient records (CAS cards and medical notes) – filing and retrieval of cards when required
•    Telephone enquiries

Manyleb y person

Qualifications

Meini prawf dymunol
  • General education to GCSE level

Knowledge

Meini prawf hanfodol
  • Previous experience in patient contact position
Meini prawf dymunol
  • Previous NHS experience in admin role

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident committedStep into healthWe Work Flexibly

Gofynion ymgeisio

Rhaid i chi gael cofrestriad proffesiynol priodol yn y DU.

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Laurie Curran
Teitl y swydd
Reception Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01483571122
Gwybodaeth i gefnogi eich cais

For more details, please contact Laurie Curran– Reception Manager on Ext 4215 or [email protected]

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg