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Crynodeb o'r swydd

Prif leoliad
Corporate
Gradd
Band 3
Contract
Cyfnod Penodol: 9 mis (30.09.2026)
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
242-4891
Cyflogwr
North West Ambulance Service NHS Trust
Math o gyflogwr
NHS
Gwefan
Estuary Point
Tref
Liverpool
Cyflog
£24,937 - £26,598 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
02/01/2026 23:59

Teitl cyflogwr

North West Ambulance Service NHS Trust logo

HR Hub Administrator

Band 3

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

In October 2025 we published our Anti-racist Statement, which sets out our key commitments to becoming an anti-racist organisation. These commitments underpin our recruitment practices and reflect our dedication to creating a diverse, inclusive, and representative workforce. 

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time. 

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

 

Trosolwg o'r swydd

An exciting opportunity has arisen to join the HR Hub transactional team within Northwest Ambulance Service,

We are looking for an individual who is conscientious, with excellent computer skills, who can work independently or as part of a team. 

You are required to work effectively with a broad range of colleagues, as such the role requires excellent communication, organisation, and problem-solving skills. You will be responsible for providing ESR & transactional guidance, including first line advice to managers and staff across the Trust.  The role includes ensuring that all data is up-to-date and accurate within ESR and HR systems.

Knowledge of HR related administrative procedures with experience of HR/Payroll systems and web-based packages is required. Experience in ESR and/or Trac Jobs would be an advantage.

Prif ddyletswyddau'r swydd

You should have experience of a wide range of clerical duties in a highly pressured customer orientated environment with the ability to meet strict deadlines and work under extreme pressure whilst maintaining accuracy and attention to detail.

You should be able to demonstrate good written and oral communication skills, as well as good interpersonal skills.

This is a generic role that will work as part of a team to support and effectively deliver accurate, timely and customer focussed services within the HR Hub Team, there is a requirement to work across teams within the HR Hub to ensure that work pressures are covered, and service standards are maintained.

Main duties of the job

  • Providing guidance and support to managers and staff across the Trust on Payroll & HR-related issues.
  • Ensuring all payroll and HR system data is accurate and up to date.
  • Processing of transactional documents on to ESR, such as hiring new starters, contractual changes / leavers
  • Working with a wide range of colleagues and teams, supporting others within the HR Hub to ensure smooth operations and service delivery.
  • Handling various clerical duties in a fast-paced, customer-focused environment, ensuring deadlines are met without compromising accuracy.

Gweithio i'n sefydliad

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please ensure you read the attached job description and person specification before applying for this position.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Manyleb y person

Experience

Meini prawf hanfodol
  • Knowledge of statutory regulations, e.g. Equality Act, Equal Opportunities, Asylum & Immigration regulations, Safer Recruitment Guidelines for NHS.
  • Knowledge of AFC Terms & Conditions of Service
  • Experience of Recruitment Processes and Procedures
  • Experience of payroll/HR systems and web based packages
  • Experience of a wide range of clerical duties
  • Experience of working in a highly pressurised, customer orientated environment
  • Proven experience of meeting deadlines whilst working under extreme pressure
  • Experience of web based on-line recruitment.
  • Knowledge of ESR system.

Skills

Meini prawf hanfodol
  • Ability to work under pressure and to tight deadlines
  • Ability to maintain accuracy and attention to detail
  • Excellent communication skills both oral and written
  • Interpersonal skills
  • Excellent organisational skills
  • High level of data input skills
  • Excellent IT skills, with a demonstrated aptitude in the use of a wide range of applications and ability to gain further IT skills relevant to the post
  • Ability to work as part of a team and on own initiative
  • Excellent customer service skills
  • Ability to maintain confidentiality

Qualifications

Meini prawf hanfodol
  • Knowledge of HR related administrative procedures to NVQ 3 or equivalent
  • ECDL or equivalent experience

Personal Circumstances

Meini prawf hanfodol
  • Able to maintain reliability of attendance.
  • Ability to withstand pressure of work.

Other

Meini prawf hanfodol
  • Willingness to work flexibly and at other sites when required.
  • Ability and willingness to undertake further training as necessary.

Bathodynnau ardystio / achredu cyflogwyr

Trust IDVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.Race at WorkDefence Employer Recognition Scheme (ERS) - GoldApprenticeships Top 100 Employers 2024ENEI 2024 Gold

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HR Hub
Teitl y swydd
HR Team
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[email protected]
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