Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Ad-Hoc ICC
Gradd
Band 4
Contract
Parhaol
Oriau
Rhan-amser - 18.75 awr yr wythnos
Cyfeirnod y swydd
242-4913
Cyflogwr
North West Ambulance Service NHS Trust
Math o gyflogwr
NHS
Gwefan
10 Greater Manchester Urgent and Emergency Care Hub S2
Tref
Manchester
Cyflog
£27,485 - £30,162 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
22/01/2026 23:59

Teitl cyflogwr

North West Ambulance Service NHS Trust logo

SCC GM System Control Centre Coordinator

Band 4

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

In October 2025 we published our Anti-racist Statement, which sets out our key commitments to becoming an anti-racist organisation. These commitments underpin our recruitment practices and reflect our dedication to creating a diverse, inclusive, and representative workforce. 

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time. 

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

 

Trosolwg o'r swydd

Position – GM System Control Centre (SCC) Hub Coordinator

Location – Parkway

Type – Permanent

Closing Date – 22nd Jan 2026

We are looking to recruit a highly motivated and flexible individual to join the GM System Control centre Hub Coordinator based in the Regional Operational Coordinating Centre (ROCC) at Parkway, Manchester working 18.75hrs on average per week.

Prif ddyletswyddau'r swydd

You will be responsible for monitoring Acute Trusts across the region, liaising with Bed Management & Emergency Department teams in Hospitals; to develop an understanding of bed availability and overall Acute Trust status -ensuring an accurate electronic record is maintained throughout the shift.

You will also be required to monitor the crew handover process and respond immediately to any capacity issues or delays in transfer of care from NWAS to provider clinician.

Gweithio i'n sefydliad

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The function is a key point of contact for NHS England, SCC’s, Public Health England and Department of Health.

Please note this role involves shift work, and the rota cover includes evening, weekend and night work. The majority of shifts will be 11.5hrs in duration.

Base location – Parkway, Manchester.

Manyleb y person

Qualifications and Education

Meini prawf hanfodol
  • C3 familiarisation
  • AMPDS/Dispatch ECC or IHCD Operational qualification.

Skills and Abilities

Meini prawf hanfodol
  • Excellent verbal and written communication skills.
  • Report writing abilities
  • Ability to manage a heavy workload and work effectively during busy periods
  • Analytical and problem solving skills
  • Decision making
  • Planning and organisational skills
  • Self-motivated with good time management skills

Knowledge and Experience

Meini prawf hanfodol
  • An understanding of Capacity Management Systems
  • Dealing with varying levels of staff within the Wider Health Economy during times of increased demand/pressure.
  • Active involvement/understanding of roles within Major Incident.
  • Two years Operational or ECC experience.

Personal

Meini prawf hanfodol
  • Ability to work effectively in a pressurised environment and maintain confidentiality
  • Ability to follow protocols and procedures
  • Be smart and presentable
  • Flexible approach to work due to the unsocial hours that the post requires

Bathodynnau ardystio / achredu cyflogwyr

Trust IDVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.Race at WorkDefence Employer Recognition Scheme (ERS) - GoldApprenticeships Top 100 Employers 2024ENEI 2024 Gold

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Derek Poland
Teitl y swydd
ROCC Tactical Commander
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg