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Job summary

Main area
Bed Hub
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
351-CS2856-LW
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
Sceptre Point
Town
Preston
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
01/03/2026 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Personal Assistant

Band 4

Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.

As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:

  • Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
  • Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
  • Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.

The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Job overview

An exciting post for a Personal Assistant (PA) to join the Bed Management and Patient Flow Service. Working as part of a team the post holder will support the provision of a high quality secretarial and administrative service to the Leadership Team and wider network when required.  

You will be a conscientious and enthusiastic team player with excellent organisational and communication skills with an accomplished secretarial background. The ability to manage your time, organise and prioritise your workload is essential to the role.   

You will need to be able to demonstrate a clear understanding of confidentiality issues and to respond to queries within and outside of the organisation in a professional and empathetic manner using your own judgement and decision making skills.  

Main duties of the job

You must be able to clearly and accurately convey information verbally gathered via the telephone and from both verbal and documented reports. 

The post holder will have responsibility for meeting scheduling, minute taking and general administration for the Leadership Team within this Service. We are looking for a candidate with a positive, flexible, ‘can do’ attitude, who is comfortable with changing priorities and multi-tasking. They ideally will have proven administrative experience including maintaining office systems and experience of Microsoft Outlook diary management, together with a track record of working effectively under pressure and meeting deadlines. 

Ideally, you will have NHS administrative experience to help you in understanding the organisation context and experience of supporting a Leadership Team in a large organisation. 

Working for our organisation

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

Detailed job description and main responsibilities

Please see attached the job description and person specification for more information about this role.

Person specification

Qualifications

Essential criteria
  • Business Administration NVQ 4 or willingness to work towards
  • Formal secretarial Qualification

Knowledge

Essential criteria
  • Ability/willingness to undergo further training as necessary.
  • Undertake all mandatory training as required.
  • Knowledge of NHS management processes

Experience

Essential criteria
  • Administration of meetings – organising, minute taking, document management.
  • Previous secretarial experience.
  • Experience/knowledge of people experiencing mental health problems.

Skills

Essential criteria
  • Audio typing skills.
  • Work independently or part of a team.
  • Excellent interpersonal skills.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. You are therefore advised to consider applying for this vacancy as soon as possible to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nicola Meller
Job title
Admin Lead
Email address
[email protected]
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