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Job summary

Main area
Corporate
Grade
Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
242-4952-LR1
Employer
North West Ambulance Service NHS Trust
Employer type
NHS
Site
Trustwide
Town
Trustwide
Salary
£55,690 - £62,682 PA
Salary period
Yearly
Closing
06/03/2026 23:59

Employer heading

North West Ambulance Service NHS Trust logo

NWAS COMMAND & RESILIENCE EDUCATOR

Band 8a

Job overview

Hours: 37.5 hours per week

Band: 8a plus on call allowance

Location:  Trust Wide

Job Type:  Permanent              

Closing Date: 6th March 2026

Assessment Centre / Interviews: 16th April 2026

 

An exciting opportunity has arisen within the Trust Resilience Team, in the newly established training team of Command and Resilience Educators. Reporting to the Head of Command and Resilience Training, the Command and Resilience Educators are responsible for the planning, development and delivery of mandatory commander and wider Resilience education across the North West Ambulance Service, in line with statutory and Trust requirements.

The post holder will be Subject Matter Expert (SME) in order to advise NWAS and facilitate on specialist subjects including, Marauding Terrorist Attack (MTA), Radiation Protection Supervisor (RPS), Chemical Biological Radiation Nuclear and explosives (CBRNe), Call Centres, EPRR and National Occupational Standards. Be prepared to complete further training in developing subjects appropriate to the role for example VR, AI.

 

 

 

Main duties of the job

The post holder will be required to develop and facilitate single and multi-agency exercises in conjunction with the Resilience Team, utilising data accrued from debriefs and action trackers. Assess participants against their required competencies and give feedback. Collate information and write exercise reports.

As a trained National Inter-agency Liaison Officer (NILO) the post holder will require a high level of knowledge around the specialist skills sets required, providing specialist tactical and operational advice to NWAS commanders and working with partners. The post holder will be required to lead by example and maintain competencies as laid down in National Occupational Standards. As a NILO, the postholder will be part of the Trusts on-call rota.

This is an excellent opportunity for the post holder to be part of a team of Command and Resilience Educators, responsible for the delivery of EPRR training across the regional footprint of the North West Ambulance Service.

 All leadership roles at NWAS at every level are required to promote and role model our Be Think Do Philosophy: NWAS is committed to attracting managers and leaders who are more than subject matter experts, but exemplary in demonstrating their experience and commitment to; values-based leadership; challenging workforce and health inequalities; operating successfully in ambiguity, complexity, and uncertainty.

 

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Detailed job description and main responsibilities

Please ensure that you have read and understood the job description and person specification before applying. 

Person specification

Skills/Competencies

Essential criteria
  • Expert knowledge of Emergency Preparedness, Resilience and Response and able to demonstrate credibility
  • Expert communication skills
  • Knowledge and understanding of the National Ambulance Resilience Unit (NARU) command standards and guidance
  • Knowledge and understanding of Skills for Health
  • Ability to work collaboratively with other health professionals and blue light partners
  • Experience in the application of HR processes
  • Demonstrable experience of line management responsibilities
  • Able to operate with confidential materials, including those protected under the government security classifications

Qualifications/ Knowledge

Essential criteria
  • Educated to degree level or relevant professional experience
  • Full UK driving license, with C1
  • Appropriate emergency driving qualification
  • National Inter-Agency Liaison Officer (NILO) (or Tactical Commander) or willing to work towards
  • Working knowledge of the Civil Contingencies Act, Emergency Preparedness guidance, and Emergency Response and Recovery guidance
  • Training and Education training qualification or equivalent experience

Experience

Essential criteria
  • Demonstrable experience of leading teams to deliver against objectives
  • Experience of undertaking a mentor role
  • Experience delivering training and assessment in the field of Emergency Preparedness, Resilience and Response/Specialist Operations
  • Experience of working within a multi- agency environment
  • Experience of providing operational and / or tactical level command at multi-agency incidents

Personal / Other

Essential criteria
  • Required to be vetted and successfully pass Security Clearance (SC) Level

Values and Behaviours

Essential criteria
  • Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Employer certification / accreditation badges

Trust IDVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.Race at WorkDefence Employer Recognition Scheme (ERS) - GoldApprenticeships Top 100 Employers 2024ENEI 2024 Gold

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kirsten McDermott
Job title
Head of Command and Resilience Education
Email address
[email protected]
Telephone number
0345 11 22 018
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