Job summary
- Main area
- LS ECP Long Term Conditions
- Grade
- Band 5
- Contract
- 12 months (Fixed term: 12 months)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 222-ICS-470
- Employer
- West London NHS Trust
- Employer type
- NHS
- Site
- Trust Headquarters
- Town
- Southall
- Salary
- £35,763 - £43,466 per annum pro rata inclusive of 15% HCAS
- Salary period
- Yearly
- Closing
- 22/03/2026 23:59
- Interview date
- 02/04/2026
Employer heading
Band 5 Team Administrator
Band 5
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
West London NHS Trust is one of the most diverse and dynamic healthcare providers in the UK. We are committed to delivering high-quality care and improving the wellbeing of our communities.
The borough of Ealing has a diverse population with unique health and social care challenges. The Healthy Ealing programme is an initiative aimed at improving health and social care outcomes for residents by addressing health inequalities and improving access to services.
The aim of this role is to support the development and operational delivery of the Healthy Ealing programme. The team uses targeted, culturally competent and innovative approaches to deliver activities that improve health and wellbeing for communities experiencing inequalities.
The programme works to improve health and wellbeing in marginalised communities by improving access to the building blocks of health, supporting the workforce to deliver culturally competent services and running outreach events to reduce health and social inequalities through structured public education, awareness raising and signposting.
The postholder will support the Ealing Borough Based Partnership in the delivery of community outreach events and collaborative public health initiatives. This includes working with a wide range of stakeholders across the borough to build capacity for equity and inclusion by coordinating projects, supporting engagement activities and strengthening relationships with community partners.
Note: This vacancy does not offer sponsorship
Main duties of the job
The postholder will support the Healthy Ealing team to coordinate and deliver community engagement initiatives, outreach programmes and partnership activities across the borough.
This will include supporting the organisation of community outreach events and engagement initiatives for targeted population groups experiencing health inequalities, including (but not limited to) asylum seekers, people experiencing homelessness, vulnerable migrants and Gypsy/Roma communities.
The role involves working with a wide range of stakeholders including voluntary and community sector organisations, community leaders, faith groups and health professionals to improve access to health information, services and support.
The postholder will provide operational, administrative and project support to the team, including coordinating meetings, managing communications, supporting governance
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Essential criteria
- Educated to bachelor degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
Experience
Essential criteria
- Experience in an NHS commissioning or contracting environment, together with an understanding of current pressures facing the NHS
- Experience of developing relationships and maintaining them with stakeholders, such as provider organisations
- Experience engaging with vulnerable or minority communities, including understanding the importance of cultural appropriateness
- Experience of minute taking, developing agendas and maintaining action logs
- Experience of working in a project/programme management environment (secretarial/administration background)
Knowledge
Essential criteria
- Proficient in standard office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
- Extensive knowledge of administrative procedures
Desirable criteria
- Experience/understanding of the process of organising events
- Experience of organising senior level committee meetings
Skills
Essential criteria
- Able to communicate effectively, and build rapport and effective relationships at all times
- Able to prioritise, time manage appropriately
- High degree of numeracy and analytical skills
- Attention to detail and high standards of written English, punctuation and grammar
- Strong communication (written and verbal) skills
- Able to multi-task and to work on multiple projects with frequent switching between tasks as part of day-to-day work
- Highly organised and systematic with attention to detail and accuracy
Other Requirements
Essential criteria
- Flexible, enthusiastic and committed and adaptable
- Team player with excellent interpersonal skills and a well-developed organisational ability
- Commitment to updating skills and continued professional development
- Confidentiality of patient information, data security issues and other data protection governance
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Zena Kotey
- Job title
- Delivery Lead for the Healthy Ealing Team
- Email address
- [email protected]
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