Job summary
- Main area
- COPD
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 371-CHS1176-B
- Employer
- Berkshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- COPD
- Town
- Windsor
- Salary
- £26,240 - £27,928 per annum (incl of HCAS)
- Salary period
- Yearly
- Closing
- 26/03/2026 23:59
Employer heading
Administrator
Band 3
Job overview
This post offers an exciting opportunity to work within the award winning AIR service (Adult Integrated Respiratory Service), based in East Berkshire.
AIR is a leading light specialist community service so as well as providing premium care we also provide training to less specialist health care
This post is part of the administration team supporting a range of health professionals to deliver excellent care for patients with respiratory diseases
Main duties of the job
Using excellent organisational skills you will provide day to day support for a range in clinical professionals . This will include :
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Being the first point of contact for health care professionals and patients
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Taking and processing referrals
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Direct patients, visitors and colleagues to correct clinician.
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Answer telephone, deal with enquiries, direct as appropriate, take accurate messages and forward to relevant person/department
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Provide information, written, verbal by telephone, e-mail, letter etc to staff from other departments and partner agencies
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Make appointments for team, adjusting where necessary, i.e., conflicting diary appointments and ensuring documents and equipment is available.
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Plan and prioritise own workload.
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Maintain relevant documents and databases.
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Assist in the preparation, collection, scanning, photocopying, printing and processing of materials for training, service information and meetings.
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Typing letters and various correspondences as and when required to support service delivery.
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
FOR SECONDMENT ROLES ONLY - If the secondment role becomes permanent, the successful candidate may be offered the permanent position.
Detailed job description and main responsibilities
The “must haves” for this role:
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Excellent people skills
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Excellent organisational skills
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Excellent administration and office skills
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: [email protected] 0300 614 6796 /07976 393 831 who’ll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person specification
Education/Qualifications/Training
Essential criteria
- Educated to GCSE level or equivalent, in English.
- Good Command of the English Language
- Experience and training to vocational NVQ3 or equivalent
Desirable criteria
- Qualifications in IT applications such as Excel
Previous Experience
Essential criteria
- Previous knowledge /understanding or experience of working in an office and/or customer care environment and administrative functions/duties.
- Ability to work as part of a multidisciplinary team
- Previous experience of NHS
Knowledge, Skills & Abilities
Essential criteria
- Knowledge and experience of navigating around software programmes/packages.
- Ability to manage deadlines, plan and organise own workload and that of team.
- Accurate copy and audio typing
- Good IT skills to be able to enter data and can navigate around various systems and software packages – such as outlook, MS office and the internet.
- Able to produce minutes
Additional Requirements
Essential criteria
- Previous administration experience in a hospital or similar setting
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Harriet Jarman
- Job title
- Respiratory Clinical Nurse Specialist
- Email address
- [email protected]
- Telephone number
- 07976 393 831
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