Job summary
- Main area
- Safeguarding & MAPPA Coordinator
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 222-HSS-BM-287
- Employer
- West London NHS Trust
- Employer type
- NHS
- Site
- Broadmoor Hospital
- Town
- Crowthorne
- Salary
- £33,262 - £36,027 Per Annum Inclusive of Allowances
- Salary period
- Yearly
- Closing
- 02/07/2026 23:59
- Interview date
- 10/07/2026
Employer heading
Safeguarding & MAPPA Coordinator
Band 4
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
The post holder will be part of the Forensic Social Work service at West London NHS Trust supporting the Head of Forensic Social work and team managers.
The post holder will support the effective management of safeguarding practice and the establishment of a public protection governance agenda in the service by providing organisational and coordinating support.
The post holder is expected to act on their own initiative to ensure the effective running of safeguarding and other public protection processes, prioritising their own workload as required, with little daily supervision.
The post holder is expected to communicate and liaise effectively and professionally with all levels of staff, external organisations, and the public, dealing with complex, sensitive, and confidential information in an appropriate manner.
Main duties of the job
To be a point of contact and maintain relationships across multi agency safeguarding and public protection teams.
Assisting the Head of Forensic Social Work and team managers in the development and maintenance of efficient and effective office procedures.
To maintain and populate databases with confidential and sensitive information and to produce reports relating to this.
To co-ordinate, organise and support any safeguarding and public protection training schedules and work with the forensic social work service to ensure the smooth delivery of the sessions. This will include: - booking presenters, ensuring the appropriate venue is located and set up and reviewing; evaluations for feedback to be considered. You will be required to support and deliver training with the forensic social work services.
Take responsibility to plan and arrange meetings and events which may be internal or external to the team, ensuring all necessary arrangements are made, such as maintaining invite lists, making room bookings, refreshments, etc. and travelling to the site to ensure the event runs smoothly.
Using project management skills, provide a fully comprehensive professional project support to the forensic social work service.
Communicate information and issues, including briefings, reports, and legislative updates to members of the forensic social work team and others within the trust governance structure.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications & Training
Essential criteria
- Qualifications & Knowledge Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven theoretical experience
- ECDL (European Computer Driving Licence) or equivalent intermediate knowledge and experience of using a variety of software programmes/packages
Experience
Essential criteria
- Significant knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of complex administrative duties and maintaining systems, rotas, and diaries.
- Knowledge of office procedures and evidence of Continuing Professional Development (CPD).
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information, particularly in relation to the NHS and patients. Understanding of Confidentiality and Data Protection Act.
Desirable criteria
- Knowledge of existing safeguarding policy and practice in a health care setting.
Skills
Essential criteria
- Advanced keyboard skills Excellent oral and written communication skills Knowledge of NHS policy both locally and nationally.
- Intermediate knowledge of office systems
- Computer literate and able to use Microsoft Office suite including Outlook, Word, Excel, PowerPoint, or similar packages.
- Ability to take and transcribe minutes of formal meetings, including generating relevant data for presentations to be delivered across MS Teams and in face-to-face meetings.
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to colleagues and service users
Desirable criteria
- Evidence of Project Management skills
Personal Qualities
Essential criteria
- Have a friendly manner, a good listener, confident in handling queries, able to calm those dealing with complex clinical work.
- Ability to prioritise work and work well against a background of change and uncertainty.
- Self-motivated, proactive, and innovative
- Commitment to team working with respect and consideration for the skills of others, that is effective.
- Adaptable, able to interact with people of all capabilities and attitudes including patients, the public, local stakeholders, colleagues, and staff
- Attentive to detail and quality of work
- Ability to work flexibly within a team environment and bring a positive approach.
- Able to work with tact and diplomacy and react sensitively when dealing with complex, sensitive, or confidential information about organisations or individuals both within and outside the WLNHST and others including stakeholders, patients, and the public.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Marion Clarke
- Job title
- Head of Forensic Social Work
- Email address
- [email protected]
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