Job summary
- Main area
- Neonatal
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 130-ACS170-0926
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- Singleton Hospital
- Town
- Swansea
- Salary
- £26,300 per annum pro rata
- Salary period
- Yearly
- Closing
- 05/10/2026 23:59
Employer heading
Ward Assistant (Neonatal)
Band 2
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
An exciting opportunity has arisen to join the Neonatal Service at Swansea Bay University Health Board as a Ward Assistant based within the Neonatal Unit at Singleton Hospital.
Our Neonatal Unit provides specialist care for premature and sick newborn babies and their families across Swansea Bay and the surrounding region. We are looking for a motivated, caring and enthusiastic individual who is passionate about supporting high-quality neonatal care and contributing to a positive experience for babies, parents and staff.
As a Ward Assistant, you will play a vital role in ensuring the smooth day-to-day running of the Neonatal Unit. Although this is a non-clinical position, the contribution of the Ward Assistant is integral to patient safety, quality of care and the overall patient experience. You will work closely with nurses, doctors, allied health professionals and support services to maintain a safe, clean, organised and well-stocked clinical environment for some of our most vulnerable patients.
This role offers the opportunity to become part of a dedicated and compassionate multidisciplinary team committed to delivering exceptional neonatal care. You will be supported to develop your skills and knowledge within a specialist healthcare environment while making a meaningful difference to the lives of babies and their families.
Main duties of the job
The post holder will support the Neonatal Unit by undertaking a range of essential non-clinical duties that help maintain a safe, efficient and well-organised environment. Responsibilities include maintaining stock levels, organising supplies and equipment, and supporting the effective use of resources across the unit.
You will clean and prepare incubators, cots, patient areas and parent accommodation, ensuring bed spaces are ready for new admissions. The role also includes cleaning clinical equipment and ward areas in line with infection prevention and control standards, helping to maintain a safe and hygienic environment for babies, families and staff.
Working closely with the multidisciplinary team, you will assist with stock management, equipment movements, record keeping and monitoring designated equipment. Excellent communication skills are essential, as you will liaise with colleagues, parents and visitors in a professional and compassionate manner.
This is an exciting opportunity for an organised, reliable and caring individual to join Swansea Bay University Health Board and contribute to the delivery of outstanding neonatal care for babies and their families
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person specification
Essential Qualifications & Knowledge
Essential criteria
- Level 2 qualification or equivalent relevant experience.
- Experience of working as part of a team.
Desirable criteria
- Previous experience working with people in a caring capacity.
Essential Aptitude and abilities
Essential criteria
- Adhere to and can demonstrate SBU Values & Behaviours
- Good communication skills – verbal and written, with the ability to convey information clearly and sensitively
- Ability to keep calm in stressful situations.
- Ability to demonstrate a caring and compassionate approach.
- Organisational skills, with the ability to plan and prioritise own workload efficiently.
- Ability to use technology to undertake the role for example Microsoft office, email, TEAMS etc.
- Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.
- Ability to travel within geographical area.
- Able to work hours flexibly.
- Satisfactory Standard/Enhanced DBS clearance including an Adults and Childrens Barred List check (if required for post)
- Ability to work a range of shift patterns.
Desirable criteria
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Helen James
- Job title
- Matron
- Email address
- [email protected]
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