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Job summary

Main area
Audiology
Grade
Band 3
Contract
Permanent
Hours
Part time - 15 hours per week
Job ref
100-AC225-0826
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Glangwili General Hospital
Town
Carmarthen
Salary
£26,813 - £27,890 per annum, pro rata
Salary period
Yearly
Closing
24/08/2026 23:59
Interview date
02/09/2026

Employer heading

Hywel Dda University Health Board logo

Clinical Secretary

Band 3

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

Job overview

A job opportunity has arisen for a Clinical Secretary to join our Audiology Team to support both paediatric and adult audiology services.

This post is for 15 hours a week and would be an ideal opportunity for somebody looking for a part-time post based within the Audiology Department at Glangwili Hospital in Carmarthen.

You will be responsible for typing clinic reports, answering telephone queries, chasing test results, pulling medical records and liaising with other professional involved in the care of children/adults with hearing issues.  You will be required to have excellent communication skills and have experience in both clerical and administration duties. You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions.  

Main duties of the job

Working 15 hours per week, the successful candidate will be required to support the delivery of a comprehensive and quality secretarial service to the Audiology team. 

You will undertake a wide-range of duties including receipt and distribution of mail, audio transcription (T-Pro) and the typing of highly sensitive letters and reports, maintaining confidentiality at all times, in addition to operation of both the Audiology (AuditBase) and Health Board’s patient database systems.  You will be expected to demonstrate excellent organisation skills and be flexible and adaptable in your approach to work.  You must be able to work on your own initiative and use tact and diplomacy where appropriate. 

Experience of Microsoft Word, Excel and e-mail, coupled with proven secretarial skills (including audio typing skills)is essential. The ability to speak Welsh is desirable, but not essential.

 

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 02/09/2026.

Person specification

Qualifications and Knowledge

Essential criteria
  • Level 3, or equivalent level of competency in Word Processing and Audio Transcription
  • Knowledge of a range of secretarial procedures
  • Knowledge of Software programmes – e.g. Microsoft packages, e-mail Internet and databases
  • 5 GCSEs or equivalent
Desirable criteria
  • NVQ Level II Administration

Experience

Essential criteria
  • Previous secretarial and/or administration experience
  • Health Service experience – familiar with the use of medical terms

Other

Essential criteria
  • Flexible approach to needs of the service
Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Jane Deans
Job title
Head of Audiology
Email address
[email protected]
Telephone number
01267 227449
Additional information

For further information or to arrange an informal visit please contact either:

Jane Deans (Head of Audiology) on 01267-227449 or email: [email protected]

Nerys Nightingale (Lead Secretary) on 01267 - 01267-402883 or email: [email protected]

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