Job summary
- Main area
- Dental Receptionist
- Grade
- Band 3
- Contract
- 4 months (Fixed term until 31/12/26)
- Hours
- Part time - 30 hours per week (4 days per week, Monday - Friday service)
- Job ref
- 351-AR-CEN2637-CC
- Employer
- Lancashire and South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- Bamber Bridge Dental, Bamber Bridge HC
- Town
- Preston
- Salary
- £25,760 - £27,476 per annum, pro rata
- Salary period
- Yearly
- Closing
- 25/08/2026 23:59
Employer heading
Dental Receptionist
Band 3
Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.
As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:
- Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
- Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
- Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.
The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Job overview
Please note that this is a fixed-term post with a set end date of 31/12/2026.
This role is not eligible for sponsorship.
This post forms part of a service currently subject to a service improvement and redesign programme. Service delivery models, roles and structures will be reviewed as part of the improvement process, which may result in changes and a consultation process in line with the Trust’s Organisational Change Policy.
An exciting opportunity has arisen for a receptionist to join our team within the LSCFT Dental Service. You will be expected to efficiently assist with the daily running of dental treatment services for the LSCFT Dental Service. This will include all aspects of booking appointments, dealing with telephone and counter enquiries from the public, other health care professionals and other dentists. You will undertake various clerical duties including providing clerical assistance to clinicians and senior staff, and managing waitlists.
Main duties of the job
We are seeking an enthusiastic, motivated individual, who has the ability to work within a team and on one’s own initiative. You will have a good standard of education and the ability to work to tight deadlines.
Excellent verbal and written communication skills and the ability to work well within a team are essential. You will mainly work at your base clinic; however you will also be required to work across the LSCFT Dental Service, to efficiently assist with the daily running of Dental services. Experience is not required as full training will be given.
Working for our organisation
LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.
Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.
We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.
LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.
The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.
Explore our full wellbeing offer here: Keeping our workforce well
Detailed job description and main responsibilities
For further information about the role, please see the attached recruitment pack which includes a detailed job description and person specification, or visit our website via Lancashire and South Cumbria NHS FT.
Person specification
Qualifications
Essential criteria
- Good standard of education
- NVQ Level 3 in Business Administration or equivalent level of knowledge and experience
Knowledge
Essential criteria
- RSA III typing or equivalent knowledge and experience
- ECDL or equivalent knowledge and experience of using Microsoft office
Experience
Essential criteria
- Reception experience (incl. face to face booking of appointments/filing)
- Experience of admin in office-based environment
- Cash handling experience/banking experience
- Confidentiality
- Ability to produce accurately typed and photocopied documents efficiently and to a high standard
Skills
Essential criteria
- Flexibility to meet the service needs
- Conscientious and self-motivated
- The ability to work on own initiative and to obtain support and advice when needed
- Reliable and trustworthy
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Catherine Greenhalgh
- Job title
- Dental Team Co-Ordinator
- Email address
- [email protected]
- Additional information
Website:Dental Services :: Lancashire and South Cumbria NHS Foundation Trust
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