Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday - Friday 9.00am - 5.00pm)
Cyfeirnod y swydd
444-8221184-MH
Cyflogwr
Coventry and Warwickshire Partnership NHS Trust
Math o gyflogwr
NHS
Gwefan
Wayside House
Tref
Coventry
Cyflog
£25,760 - £27,476 per annum pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
04/09/2026 23:59

Teitl cyflogwr

Coventry and Warwickshire Partnership NHS Trust logo

Admin Support - Band 3

NHS AfC: Band 3

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services

We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’

Armed Forces Community welcome to apply.

PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.

Use of AI when writing Job Applications

While AI tools can be helpful in generating ideas and drafting initial versions, they should never be the sole source for writing your job application.  AI cannot truly understand the specific job you’re applying for or what makes you a good fit.  Therefore, it’s crucial to personalise any AI generated content to accurately reflect your skills, experiences and aspirations.  Relying solely on AI to write your application may result in generic, impersonal and potentially inaccurate content.  Always review and refine any AI-generated text to ensure if effectively communicates your experience, skills, accomplishments, and aspirations and demonstrates your suitability for the position.

Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team.   If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.

Candidate Information Pack

Trosolwg o'r swydd

An exciting opportunity has arisen for an organised, motivated & enthusiastic Team Secretary to join the Community Mental Health Enablement Pathway. 


The Enablement Pathway is a specialist multidisciplinary team, working across Coventry & Warwickshire to support people with severe & complex mental illness to maximise independence, autonomy & quality of life by delivering specialist rehabilitation & recovery interventions. 


We are seeking an experienced individual to provide comprehensive secretarial & administrative support who will play a key role in supporting service delivery through effective administration, developing processes, accurate record keeping & the maintenance of high-quality information systems. 

Prif ddyletswyddau'r swydd

- Manage referrals, appointments, diary coordination & meeting arrangements.

- Organise & service MDTs, business meetings & service development meetings, 
including taking & distributing minutes.

- Produce letters, reports, meeting notes & other documentation to a high standard. - Use the Trust electronic patient record system (SystmOne) to accurately input, update, scan, print & upload information.

- Maintain accurate records on Trust systems & ensure information is updated in a timely manner.

- Support the monitoring of team activity, caseload information & service performance data.

- Assist with data collection, routine reporting, audits & quality improvement activities.

- Maintain spreadsheets, databases & administrative tracking systems. - Act as a professional point of contact for service users, carers, staff & partner agencies. 

Gweithio i'n sefydliad

Candidate Information Pack Dec 24

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

  • generous annual leave entitlement which increases during your time with us
  •  excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
  • salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
  • discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
  • wellbeing support, including an in-house counselling service, external helpline and more
  • staff networks and support group

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect. 

 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The post holder will provide an efficient, comprehensive & confidential administration service to support clinicians & managers within the Enablement Pathway. 

You will manage a varied workload within a busy environment, prioritising tasks effectively whilst working independently & as part of a team. Strong communication, organisational & IT skills are essential, alongside the ability to deal sensitively with service users, carers & professionals. 

Responsibilities include maintaining electronic patient records, preparing correspondence & reports, managing referrals & appointments, arranging meetings, taking minutes, supporting audits, maintaining administrative systems & contributing to the quality, accuracy & completeness of information held by the service. 

The successful candidate will demonstrate excellent attention to detail, a commitment to confidentiality, a flexible approach to work & a passion for supporting the delivery of high-quality mental health services.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Good General Education (eg. GCSE English and Maths A-C) (or equivalent qualification / experience/ willing to work towards completion of this)
  • QCF Business Administration Level 2 (or equivalent qualification / experience/ willing to work towards completion of this)
  • QCF Customer Service Level 2 (or equivalent qualification / experience/ willing to work towards completion of this)

Experience

Meini prawf hanfodol
  • Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
  • Experience of working in a busy office / customer care environment

Knowledge

Meini prawf hanfodol
  • Excellent communication / customer care skills written
  • Advanced keyboard / IT skills Including audio typing
  • Ability to manage and prioritise own and other’s workload and use own initiative
  • Good organisation skills and ability to multitask
  • Understand confidentiality and apply the principles in every day working practice

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyMindful employer.  Being positive about mental health.Defence Employer Recognition Scheme (ERS) - Gold

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

This vacancy may close early as it may attract high number of applications. Please complete and submit your application in good time to avoid disappointment.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Tinashe Sarai
Teitl y swydd
Team Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07469378947
Gwybodaeth i gefnogi eich cais

Please contact Tinashe Sarai (Team Manager) on 07469 378947 for any further information.

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg