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Job summary

Main area
Womens and Neonates
Grade
NHS AfC: Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
391-RFL-8235287
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
Barnet Hospital
Town
Barnet
Salary
£45,953 - £54,254 per annum inclusive of HCAS
Salary period
Yearly
Closing
05/10/2026 23:59

Employer heading

NHS

Band 6 Assistant Service Manager

NHS AfC: Band 6

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey. Further guidance can be found in the NLPSS Applicant Toolkit https://royalfree.pagetiger.com/cuuomnr/1.

Click here to view our video Welcome to the Royal Free

Royal Free London NHS Foundation Trust is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate action where necessary.

We do not charge applicants any fees at any stage of the recruitment process, including applications, interviews, sponsorship arrangements, pre-employment checks, or employment offers. All vacancies are advertised through TRAC/NHS Jobs and candidates are assessed solely on their skills, qualifications, experience, and suitability for the role. If you are asked to make a payment in connection with an NHS job opportunity, please treat this as suspicious and contact the organisation directly using the details published on our official career's website

Applicants can refer to the Fraud Act 2006 for further information: https://www.legislation.gov.uk/ukpga/2006/35/contents

 

Job overview

The postholder will provide comprehensive managerial, operational and administrative support to the Service Manager and General Manager, ensuring that key performance, quality and financial objectives are achieved and that services are developed in line with divisional business plans. The role will support the day-to-day management of Maternity, Obstetric and Neonatal Services, contributing to performance monitoring, workforce management, service improvement initiatives, governance processes and the delivery of high-quality patient care.

The postholder will be responsible for coordinating and maintaining medical staffing rotas, including processing locum requests, authorising and submitting timesheets for payment, updating HealthRoster with sickness absence, annual leave and study leave.

Main duties of the job

The post holder will provide operational management support across the service, including the supervision and management of administrative staff, ensuring completion of appraisals and compliance with mandatory training requirements. Working closely with the Service Manager and Assistant General Manager, they will support performance management arrangements, ensuring robust processes are in place to monitor and achieve agreed service targets. The role will involve resolving day-to-day operational issues, reallocating workloads to meet changing service demands, supporting governance activities including audits, complaints, incidents, risk management and health and safety, and contributing to the monitoring of budgets and service performance. In addition, the post holder will represent the service at meetings as required, oversee medical staffing administration processes including locum requests and timesheet approvals, maintain Health Roster records, manage leave and sickness reporting, and ensure rota information is accurate and up to date to support safe and effective service delivery.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
 
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.
 
For more information please follow link https://www.royalfreelondonjobs.co.uk/

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person specification

Education & professional Qualifications

Essential criteria
  • First degree in a related field or equivalent experience
  • Evidence of continuing personal development
Desirable criteria
  • Management qualification or equivalent experience

Royal Free World Class Values

Essential criteria
  • Demonstrable ability to meet the Trust Values

Experience

Essential criteria
  • Experience of staff management and leading a team
  • Introducing new ways of working

Skills and Knowledge

Essential criteria
  • Understanding of national NHS policy and targets
  • Good communication and interpersonal, including oral and written skills, chairing team meetings, writing reports
  • Competent in the use of Microsoft office: Word, PowerPoint, Excel, and Outlook
  • Skilled in using an EPR system
  • Numerate with good analytical skills/ ability to understand and produce information to use in problem solving

Aptitude, personal characteristics

Essential criteria
  • Well organised and practical with a logical, analytical approach to work.
  • Pays careful attention to detail.
  • Ability to work under pressure in a dynamic environment.
  • Flexible, collaborative and a team player
  • Ability to work on own in pursuit of team objectives
  • Positive and motivated

Employer certification / accreditation badges

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emily McQueen
Job title
Service Manager - Maternity, Obstetrics & Neonates
Email address
[email protected]
Telephone number
02082164569

If you have problems applying, contact

Address
Service Excellence Team
Telephone
If you have any queries, please contact NLPSS Recruitment Helpdesk tel. 020 3758 2060
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