Swydd wag: Administration Assistant, Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust, Newcastle Upon Tyne

Crynodeb o'r swydd

Prif leoliad: Administrative
Gradd: Band 2
Contract: Parhaol
Oriau: Llawnamser - 37.5 awr yr wythnos (Monday to Friday 8:30am - 4:30pm)
Cyfeirnod y swydd: 263-SCG26-106-AD

Cyflogwr: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Math o gyflogwr: NHS
Gwefan: Benfield House
Tref: Newcastle Upon Tyne
Cyflog: £25,272 per annum
Cyfnod cyflog: Yn flynyddol
Yn cau: 10/09/2026 23:59

Administration Assistant

Band 2

Hello!

We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

Opportunities for you

Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.

We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.

Cultural diversity staff network
Disabled staff network
LGBT+ staff network

We also have a number of staff support groups which are open to any staff to attend. These Include:

Armed Forces and Veterans Staff Network
Mind, Health and Wellbeing Community
Menopause toolkit and cafes and staff carer support group

We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

We’re always seeking to improve as an organisation. Do you want to be part of that?

Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The ideal candidate should have excellent communication, customer service and organisational skills, as well as a working knowledge of office procedures including IT skills.

You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.

Please get in touch – we look forward to hearing from you.

Please find attached job description for full details.

Advertising date : 27^th August 2026

Closing date : 10^th September 2026

We welcome your application.

Please note - this vacancy may close early once a suitable number of applications are received.

Manyleb y person

Education and Qualifications

Meini prawf hanfodol

Good general level of education up to Level 1 standard in English Language and Maths.
Intermediate (Level 2) Typing/Word processing qualification and/or relevant demonstrable experience e.g. 12 months experience.

Meini prawf dymunol

NVQ level 2 or equivalent experience

Skills and Knowledge

Meini prawf hanfodol

Working knowledge of Microsoft applications including Outlook, Word, Excel and PowerPoint
Able to input data accurately and efficiently.
Undertake repetitive tasks whilst maintaining attention to detail.
Good communication and interpersonal skills, both verbal and written, face-to-face and non-facing customers.
Demonstrates good customer care skills at all times.
Good working knowledge of office procedures.
Good organisational and planning skills using own initiative.

Meini prawf dymunol

Knowledge of working in an NHS environment.
Ability to maintain and update patient information database(s).

Experience

Meini prawf hanfodol

Ability to deal with information sensitively and confidentially
Able to prioritise and plan workload
Experience of carrying out administrative tasks, e.g., data input, receiving and making telephone calls.

Meini prawf dymunol

Experience of working in an NHS/health care setting.
Experience of processing NHS/health care documentation.
Experience using stock ordering and/or petty cash systems.
Experience of working with paper-based and electronic filing systems.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

Please ensure to check out all of the supporting documents linked to this advert, for useful information about working for us, information from our Chief Executive and much more.