Job summary
- Main area
- Bank
- Grade
- Band 2
- Contract
- 0 years (Bank)
- Hours
- Flexible working - 0 hours per week (Zero)
- Job ref
- 156-8254841
- Employer
- Royal Cornwall Hospitals NHS Trust
- Employer type
- NHS
- Site
- Royal Cornwall Hospital
- Town
- Truro
- Salary
- £25,272 pa pro rata
- Salary period
- Yearly
- Closing
- 23/09/2026 23:59
Employer heading
Kernowflex (Bank) Retail Catering Assistant
Band 2
Job overview
Kernowflex (Bank) Retail Catering Assistant
Zero Hours
To carry out a wide range of general retail catering duties within our on-site retail outlets ensuring a high quality level of customer service and food safety following set procedures and specifications. Strong customer service skills are essential.
Various shifts are available between 06:00 through to 21:30
Main duties of the job
Duties include serving staff and visitors freshly prepared meals, preparing refreshments including hot and cold speciality drinks. Replenishing stock displays and ensuring all areas are clean and tidy.
Working for our organisation
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.
RCHT is responsible for the provision of services at three main sites with approximately 780 inpatient beds:
Royal Cornwall Hospital in Truro
St Michael’s Hospital in Hayle
West Cornwall Hospital in Penzance
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities, and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting and retaining highly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Kernowflex (Bank) Retail Catering Assistant
In return for your expertise and hard work, we offer a wide range of benefits including:
Competitive rates of pay with increments.
Access to the NHS pension scheme.
Opportunities to work across various departments and sites, gaining invaluable knowledge and experience.
Unsocial hours enhancements (where applicable).
A flexible working pattern to suit you.
Opportunities for further training (all paid for) and progression into permanent posts.
Paid annual leave quarterly pro rate of working time directives.
Weekly pay.
A comprehensive induction and ongoing mandatory training.
Plus, when you go home, you can relax in the most amazing countryside and coastal environments – work-life balance here in Cornwall is unrivalled.
Person specification
Qualifications
Essential criteria
- Food Hygiene Level 2 – Food Safety
- Previous customer service experience
- GCSE maths and English
Desirable criteria
- Level 3/Intermediate Food Hygiene Certificate
Experience
Essential criteria
- Working within retail catering areas
- Knowledge of food handling/HACCP and cleaning procedures
Desirable criteria
- Barista experience
Skills
Essential criteria
- Good communicator. Punctual. Ability to work on own and within a team.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Michael Trevelyan
- Job title
- Operations Manager
- Email address
- [email protected]
- Telephone number
- 01209312660
- Additional information
Jessica Carroll, Senior Retail Catering Supervisor, on 01872 252808
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