Neidio i'r prif gynnwys
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Crynodeb o'r swydd

Prif leoliad
Learning and Development
Gradd
Band 7
Contract
Cyfnod Penodol: 12 mis (Fixed Term)
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
242-5263
Cyflogwr
North West Ambulance Service NHS Trust
Math o gyflogwr
NHS
Gwefan
Ladybridge Hall
Tref
Bolton
Cyflog
£49,387 - £56,515 Per Annum
Cyfnod cyflog
Yn flynyddol
Yn cau
22/09/2026 23:59

Teitl cyflogwr

North West Ambulance Service NHS Trust logo

Learning & Development Manager

Band 7

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

At NWAS, we are committed to creating a diverse, inclusive and anti-racist workplace where everyone feels valued and has the opportunity to thrive. Our Anti-racist Statement sets out our commitment to becoming an anti-racist organisation and ensures these principles are embedded throughout our recruitment practices.

Our workforce is currently under-represented by people from black and minority ethnic backgrounds, and we encourage applications from people of all backgrounds. By building a workforce that better reflects the diverse communities we serve, we can provide the right care, at the right time, in the right place, every time.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

 

Trosolwg o'r swydd

Are you passionate about people, leadership, and unlocking potential? Do you thrive in a dynamic environment where no two days are the same? Do you love to facilitate great learning experiences? We're looking for a Learning & Development Manager to help us build a brilliant, compassionate, and forward-thinking NHS workforce.

In this exciting role, you’ll:

  • Be a trusted advisor to managers and staff on all things learning and development.
  • Lead inspiring training and development initiatives that are in line with the new NHS Leadership & Management Framework: Leadership and Management Framework
  • Deliver engaging, impactful learning experiences—from engaging training delivery, to team building.
  • Provide support Trust wide through the delivery of our People strategies and projects.

Prif ddyletswyddau'r swydd

You’ll need to bring:

  • Training/ learning/ facilitation delivery skills
  • Coaching experience and a passion for people development
  • Outstanding communication and influencing skills
  • Knowledge of L&OD best practices
  • The drive to lead projects, organisational development interventions and shape future-ready teams

This is your chance to make a real impact across the organisation- empowering individuals, enhancing services and helping to shape a positive culture!

You will drive the continuous professional development of our staff through the identification and provision of learning and development opportunities. You will actively support a culture of learning and personalised, impactful development.

Gweithio i'n sefydliad

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Our ideal candidate will hold a recognised and relevant learning qualification. You will have knowledge of current issues and future trends in learning. You will have demonstrable experience of delivering high-quality learning and facilitation with the ability and drive to develop and deliver improvement to learning and strategies that support this. You will have developed strength in supporting teams and have experience of embedding a learning culture across organisations.

This advert will close on 22 September 2026.

NWAS is committed to employing compassionate, inclusive adaptive leaders. We offer a dynamic recruitment process, enabling applicants to work together, be at their best to make a difference, in line with our Trust values and leadership philosophy. Applicants are requested to be available on 1st October 2026 for the selection process.

As part of the recruitment process, if you are successfully shortlisted, you will be invited to take part in an Assessment Centre. This may include completion of group activities, delivering a micro teach or similar, followed by a professional discussion.

The dates of these elements are as follows:

  • Notification of final shortlisting by 28th September 2026. 
  • Assessment centre will take place on 1st October 2026.

Please contact Danielle Soens-Hughes, Head of Learning and Leadership at [email protected] for a chat about the role!

Manyleb y person

Skills / Competencies

Meini prawf hanfodol
  • Highly developed coaching skills
  • Able to communicate complex and sensitive information to staff at all levels of the organisation and to external agencies, using a range of techniques
  • Excellent written and verbal communication skills, with the ability to present and explain complex information clearly
  • Effective presentation and organisational skills
  • Ability to negotiate and influence persuasively, commanding confidence and respect from colleagues, staff and representatives
  • Strong analytical, problem-solving, reasoning and decision-making skills
  • Ability to design, deliver and facilitate training and learning interventions
  • Ability to maintain confidentiality and handle sensitive situations appropriately
  • Strong management, motivation and leadership skills
  • Able to work to tight deadlines and pay close attention to detail
  • Able to prioritise and manage own workload, proactive and self-motivated
  • Flexible, highly motivated and able to project a professional image
  • Demonstrable compassionate and inclusive leadership
  • Experience in the application of HR processes
  • Demonstrable experience of line management responsibilities

Qualification and Knowledge

Meini prawf hanfodol
  • Masters-level qualification or equivalent experience, or willingness to work towards
  • Recognised coaching qualification
  • CIPD registration, or willingness to work towards
  • Evidence of relevant continuing professional development (CPD)
  • Knowledge and understanding of key issues within the NHS and/or other public sector organisations

Experience

Meini prawf hanfodol
  • Experience of providing advice and guidance on Learning & Development
  • Experience of developing and delivering learning interventions to meet specific needs
  • Experience of managing organisation-wide processes (such as appraisal) and monitoring continued performance against required standards
  • Full driving licence and able to travel across the Trust footprint

Values and Behaviours

Meini prawf hanfodol
  • Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
  • Being at our best – professional and adaptable and takes pride in work
  • Making a difference – act with compassion, kindness and integrity towards everyone

Bathodynnau ardystio / achredu cyflogwyr

Trust IDVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.Race at WorkDefence Employer Recognition Scheme (ERS) - GoldApprenticeships Top 100 Employers 2024ENEI 2024 Gold

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Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Danielle Soens-Hughes
Teitl y swydd
Head of Learning and Leadership Development
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg