Neidio i'r prif gynnwys
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Crynodeb o'r swydd

Prif leoliad
Repairs Co-ordinator
Gradd
Band 3
Contract
Cyfnod Penodol: 12 mis (Fixed Term Contract)
Oriau
Rhan-amser - 22.5 awr yr wythnos
Cyfeirnod y swydd
339-NMSK8337-RUH-A
Cyflogwr
Bristol NHS Foundation Trust (BFT)
Math o gyflogwr
NHS
Gwefan
Independent Living Centre,
Tref
Cheltenham,
Cyflog
£25,760 - £27,476 PA Pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
01/10/2026 23:59

Teitl cyflogwr

Bristol NHS Foundation Trust (BFT) logo

Repairs Co-ordinator

Band 3

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.

Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.


 

Trosolwg o'r swydd

We are looking for the right person to provide and co-ordinate administrative support to the Wheelchair Repair and Service team.  

If that's you, please read on:

The post holder will be responsible for liaising with patients, carers and relatives for the repair and service of wheelchair mobility aids; as well as assisting in the allocation and coordination of daily workloads. The successful post holder will also share in team activities such as controlling and ordering stock, monitoring and allocating wheelchairs and related accessory stock; also assisting in stock control systems. 

This role calls for a  post holder that is a self starter and have the capabilities to work alone and as part of our team,  with patients and their carers to ensure the delivery of the repairs service and collection of goods and accessories in a timely manner and to a high standard 

This is a unique role that will challenge you, stretch you but bring the satisfaction like no other as you bring quality to the lives of the persons we serve.

 

Prif ddyletswyddau'r swydd

  • Liaising via the telephone with patients, carers and care professionals for the delivery of repairs services, co-ordinating relevant paperwork. 

  • Completing works orders and associated notes to close down completed jobs in a timely fashion. 

  • Coordinating workload and jobs for Field Service Engineers.  

  • Maintaining and develop efficient goods inwards control, goods inwards approvals and other procedures, either in person or through agreed delegation. 

  • Liaise with service management to develop effective management information reporting systems for all aspects of stock control, stock movements, slow moving or obsolete stock identification and other reports to facilitate optimum stock usage within contractual requirements.  

  • Make full use of computerised stock control and other systems to update records and maintain patient details. 

  • Comply with service requirements of the BCE Management Systems and Bristol NHS Foundation Trust  policies and procedures. 

  • Undertake such other reasonable duties, appropriate to the grade, as agreed between the post holder and manager from time to time. 

  • This job description will be reviewed periodically, in the light of experience and according to changing service needs. 

Gweithio i'n sefydliad

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.

With an annual turnover of 2.6 billion, we are now one of the largest NHS trusts in the United Kingdom.

Chaired by Ingrid Barker and led by Maria Kane as Chief Executive, Bristol NHS Foundation Trust aims to transform the way healthcare is delivered locally with a clear focus on making a difference for what we call our Four Ps:

 

  •  Better outcomes for our Patients
  •  More opportunities for our People
  •  Fairer more consistent care for our Population
  •  Best Value for Public Purse

Our vision for five years from now:

  • Patients will wait less time to be diagnosed and treated, and they will have the same high-quality experience and outcomes, regardless of who they are or where they live.
  • We will meet rising demand by maximising the use of our available resources.
  • More care will be delivered nearer to patients, in their homes or the community.
  • Digital technologies will have transformed the way we work and the way we deliver care.
  • Our people will feel engaged, energised and empowered by their work.
  • We will be known as a place where people enjoy working, training and building a career.
  • Our volume of globally renowned research and innovation will have grown significantly.
  • We will contribute to system financial balance

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

  • Receive calls from patients, carers and care professionals through telephone and email for the repair of wheelchairs. This will require liaising with the callers to ascertain the fault and agreeing when we will call to repair and fix that problem.  

  • Completing works orders and associated paperwork to close down completed jobs in a timely fashion within the stated KPI's. 

  • Coordinating the workload for Field Service Engineers to ensure a full day is allocated to patient care .  

  • Maintain an efficient and prompt goods inwards control, including incoming inspection, goods inwards approvals and other procedures, either in person or through agreed delegation. 

  • Order additional stock as required by the site.
  • Liaise with service management an effective management information reporting systems for stock control, stock movements, slow moving or obsolete stock identification and other reports to facilitate optimum stock usage within contractual requirements.  

  • Make full use of stock control and other systems to update records and maintain patient details. 

  • Comply with service requirements of the BCE Management Systems and Bristol NHS Foundation Trust  policies and procedures. 
  • Undertake other reasonable duties, appropriate to the grade. 

 

Manyleb y person

Education and qualifications

Meini prawf hanfodol
  • GCSE English and Maths or equivalent

Personal qualities

Meini prawf hanfodol
  • Ability to work unsupervised and on own initiative. Self motivated.
  • Good geographical knowledge of Gloucestershire, Bristol and surrounding areas.
  • Reliable and punctual
Meini prawf dymunol
  • An understanding of confidentiality

Knowledge, skills and abilities

Meini prawf hanfodol
  • Organisational skills including meticulous attention to detail, managing and prioritising own workload and working to tight deadlines
  • IT Literate
  • Ability to manage phone calls professionally with patients and carers who may be challenging.
  • Excellent communication and interpersonal skills, confident and articulate telephone manner.

Experience

Meini prawf hanfodol
  • Experience of working within a team and able to work with people at all levels
  • Previous experience in an administrative role
Meini prawf dymunol
  • Experience working within a pressurised environment

Bathodynnau ardystio / achredu cyflogwyr

Trust IDDisability Confident - two yearsVeteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerNHS Pastoral CareStep into healthMenopause Workplace PledgeDefence Employer Recognition Scheme (ERS) - GoldPride In Veterans

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Stef Sowka
Teitl y swydd
Service Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
0117 4145938
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg