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Job summary

Main area
Medical Secretarial Admin Team
Grade
Apprenticeships: Apprenticeship
Contract
Apprenticeship: 18 months
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
224-PA20261003924
Employer
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Employer type
NHS
Site
The Robert Jones and Agnes Hunt Orthopaedic NHS Foundation Trust
Town
Oswestry
Salary
£12,514 per annum pro rata
Salary period
Yearly
Closing
20/10/2026 23:59

Employer heading

The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust logo

Apprentice - Audio Typist/Admin

Apprenticeships: Apprenticeship

Here at The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust, we are very proud of our reputation for providing outstanding care to our patients.

In the National Staff Survey, 69% of our staff would recommend the Trust as a place to work and 91% would recommend the hospital to a friend or family for treatment.  79% of staff say patient care is our top priority.

Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Professional, Excellence, Respect, Friendly, Inclusive and Caring.  

Job overview

An exciting opportunity has arisen to undertake an apprenticeship within our Healthcare Records/Medical Secretaries team.

The successful candidate will be based within the one of the Medical Secretarial Team sub-specialities and will provide admin support duties .

The post will include typing of clinic notes and processing letters, scanning patient information into the EPR system,  processing mail within the team daily, answering and dealing with queries via telephone and other administrative support as required.  The nature of the typing is complex, sensitive and confidential.

We are looking for an individual with an interest in secretarial work who is able to work well as part of a team as well as the ability to work on own initiative.  Good communication and interpersonal skills are important along with the ability to work accurately, paying attention to detail.   

 Protected time will be given to complete modules within the apprenticeship.  

Apprenticeship wage £6.40 per hour
After 12 months in post entitlement to the minimum wage is based on their age
  • For those aged 21 & over the rate will be £11.44 
  • For those aged 18-20  the rate will be £8.60
  • For those under 18  it will be £6.40  per hour

Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.

Main duties of the job

Typing of patient's clinic notes from Digital Transcribing System.

Scanning patient information into the Electronic Patient Record system accurately.

Opening and processing mail within the department daily.  

Answering the telephone and dealing with queries under guidance with the Senior Medical Secretary.  

Working for our organisation

Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect. If your values align to ours, and you would like to join us in aspiring to deliver world class patient care, we would love to hear from you.

Joining RJAH is more than just a job – we want our people to have the best opportunities to thrive in their role.  

 

Detailed job description and main responsibilities

Process incoming mail and distribute as necessary on a daily basis.

Scanning of patient information into the patients electronic record, eg, physio reports, scan results, blood results promptly and accurately.

To type clinical notes, pre op notes and ward notes accurately through audio transcription distributing as necessary to the relevant healthcare professions and patients.  This work involves a significant use of the Trust’s computer systems.

Maintaining the diagnostic waiting list to include printing off results and updating the diagnostic waiting list. 

Up-dating patients details on the CareFlow system ensuring accuracy.

Checking patient’s appointments and waiting list entries on the CareFlow system

Answering incoming telephone calls as well as carrying out external telephone calls

The use of photocopy and fax machines

Person specification

Experience

Desirable criteria
  • Work experience/part-time employment

Qualifications and Training

Essential criteria
  • GCSE pass English language GCSE pass Maths
Desirable criteria
  • All round good GSCE results

Skills and Competencies

Essential criteria
  • Good communication and interpersonal skills
  • Good accuracy and detail of work produced.
  • Good all round team player, willing to learn and an interest in secretarial work
  • Flexible approach and ability to work on one’s own initiative

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident committedStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.

Documents to download

Apply online now

Further details / informal visits contact

Name
Margaret Peach
Job title
Administrative Services Manager
Email address
[email protected]
Telephone number
01691 404557
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