Skip to main content
Please wait, loading

Job summary

Main area
Human Resources
Grade
Band 4
Contract
12 months (Fixed Term)
Hours
Full time - 37.5 hours per week
Job ref
151-SF154
Employer
Frimley Health NHS Foundation Trust
Employer type
NHS
Site
Greenwood Offices
Town
Ascot
Salary
£29,812 - £32,715 per annum incl HCAS
Salary period
Yearly
Closing
11/10/2026 23:59
Interview date
28/10/2026

Employer heading

Frimley Health NHS Foundation Trust logo

Employee Services Coordinator – Medical HR

Band 4

Job overview

Accelerate you career within Medical Workforce!

Join Frimley's Medical Workforce Team and play a key role in delivering a responsive, high-quality employment service to our doctors and managers.

We are looking for an organised and customer-focused Employee Services Coordinator to join our Medical HR team.
 

The Role

You will provide high-quality administrative and advisory support across the employee lifecycle, acting as a key point of contact for doctors, managers and colleagues. 
This role includes responding to queries on doctors’ terms and conditions, processing contractual changes, preparing employment documentation and supporting visa and immigration-related enquiries.
 

About You

You will need excellent attention to detail, strong communication skills and the ability to manage competing priorities in a busy HR environment.
 

Why Frimley NHS Foundation Trust

  • Join an NHS Trust dedicated to transforming lives every day.
  • Enjoy flexible work, great benefits, and a dynamic team culture.

Main duties of the job

  • Respond to employment queries, providing accurate advice 
  • Process contractual variations, staff changes and leavers accurately and promptly.
  • Prepare certificates of employment and other employment documentation.
  • Maintain accurate employee records and update the Electronic Staff Record (ESR).
  • Assist with visa and immigration-related queries
  • Advise managers on operational employment matters and doctors’ terms and conditions.
  • Undertake Registration Authority duties, including supporting smartcard management.
  • Deliver excellent customer service 

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Detailed job description and main responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person specification

Qualifications

Essential criteria
  • A-levels or equivalent academic standard, or equivalent experience
  • Certificate in HR Practice (CHRP / CPP) or equivalent level of experience
Desirable criteria
  • Evidence of continuing professional development

Experience

Essential criteria
  • Experience of working with HR and processes and procedures
  • Experience of working in a customer service environment and part of a team
Desirable criteria
  • Experience of using the Electronic Staff Record (ESR) system
  • Experience of working in a Medical Workforce department

Skills & Knowledge

Essential criteria
  • Excellent customer service, communication and interpersonal skills
  • Ability to manage conflicting priorities and work to tight deadlines and targets
  • Excellent organisational and planning skills
  • Knowledge of records management, information governance and data protection
Desirable criteria
  • Understanding of UK immigration law and work permit regulations
  • Knowledge of NHS terminology / procedures

Special Requirements

Essential criteria
  • Ability to travel across Trust sites

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWe Work Flexibly

Application numbers

This vacancy may close early if it receives a high number of applications. We would advise that you complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rosie Cowperthwaite
Job title
Head of Medical Workforce
Email address
[email protected]
Telephone number
07824 334925
Apply online nowAlert me to similar vacancies