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Job summary

Main area
Providing flexible, multi-skilled support across catering, housekeeping, and portering services to maintain operational continuity and high standards.
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 25 hours per week (10:00 - 15:00 Monday to Friday)
Job ref
285-5682-CORP
Employer
Black Country Healthcare NHS Foundation Trust
Employer type
NHS
Site
Dorothy Pattison Hospital
Town
Walsall
Salary
£25,272 pa
Salary period
Yearly
Closing
29/10/2026 23:59

Employer heading

Black Country Healthcare NHS Foundation Trust logo

Facilities Environmental Assistant (FEA)

NHS AfC: Band 2

Black Country Healthcare NHS Foundation Trust is growing and changing. We provide specialist mental health, learning disability and community services across Dudley, Sandwell, Walsall and Wolverhampton. We’re looking for people who care about others, take responsibility, treat people with respect and have the confidence to speak up and shape what comes next.

We’re focused on the future, with a clear Trust Strategy and our Best for the Black Country programme driving improvement across our services and communities.

What we do

·       Adult and older adult mental health

·       Children and young people’s mental health

·       Specialist learning disability services

·       Community healthcare for children, young people and families in Dudley

Why join now

We’ve got real momentum. Clear priorities and our Best for the Black Country work mean things are moving in the right way, fast.

Our culture is built around being compassionate, accountable, respectful and empowering each other - you’ll see this in how teams support patients and colleagues every day.
You’ll be looked after. Flexible working, family-friendly policies, supportive teams, proper wellbeing support and opportunities to learn and develop.

There’s room to grow. A wide range of services, space to try ideas and a voice that’s heard.

It’s a great place to live. Diverse communities, good transport links, strong schools and green space, with a lower cost of living than many city regions.

What it’s like to work here

You’ll join friendly, skilled teams who look out for each other. We plan together, share pressures and celebrate wins. You’ll be encouraged to take ownership, speak up and learn from experience. New starters get a warm welcome and clear induction; early careers colleagues have preceptorship and buddying; experienced staff can lead, teach and innovate.

Who we are

We’re 4,000+ colleagues from many backgrounds, committed to improving health and wellbeing for our communities and for each other. If you’re interested in the role but don’t meet every requirement, please apply — we value potential, different perspectives and people who want to grow.

As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Armed Forces Community

Black Country Healthcare NHS Foundation Trust is proud to support the Armed Forces Covenant. We welcome applications from veterans, reservists, service leavers, military spouses and members of the wider Armed Forces community. We recognise the valuable skills, experience and attributes developed through military service and are committed to supporting the Armed Forces community in their careers.

Job overview

The Facilities Environmental Assistant (FEA) plays a vital role in supporting the smooth operation of site services. This multi-skilled position provides flexible cover across catering, housekeeping, and portering functions, ensuring continuity and high standards in service delivery. The role is designed to respond to operational gaps, reduce reliance on bank staff, and maintain efficiency in meeting the growing demands of the facilities service. The FEA contributes directly to creating a safe, clean, and well-managed environment for patients, staff, and visitors.

Main duties of the job

The Facilities Environmental Assistant (FEA) is responsible for providing flexible support across catering, housekeeping, and portering services. Key duties include assisting with meal preparation and service, maintaining cleanliness and hygiene standards in all areas, and supporting the movement of equipment and supplies as required. The role ensures continuity of essential services, covers operational gaps, and upholds high standards to meet the demands of the facilities team.

Working for our organisation

Working for the Black Country Healthcare NHS Foundation Trust offers a unique opportunity to make a meaningful impact on the lives of individuals and communities. The Trust is dedicated to providing high-quality mental health, learning disability, and community healthcare services, ensuring that you are part of a team that truly makes a difference. With a strong commitment to staff wellbeing, professional development, and flexible working arrangements, the Trust supports you in achieving a healthy work-life balance while advancing your career. Additionally, the diverse range of roles available means you can find a position that aligns with your skills and passions, all within a supportive and inclusive environment. Joining the Black Country Healthcare NHS Foundation Trust means being part of a forward-thinking organization that values its employees and strives to create a positive workplace culture.

Detailed job description and main responsibilities

The Facilities Environmental Assistant (FEA) is responsible for supporting the delivery of essential services across catering, housekeeping, and portering. This includes assisting with food preparation and service, maintaining high standards of cleanliness and infection control, and ensuring timely movement of equipment, supplies, and waste. The role requires flexibility to cover gaps in service, uphold safety standards, and contribute to a well-managed environment for patients, staff, and visitors.

Person specification

Food Handling

Essential criteria
  • Basic food hygiene knowledge or qualification
Desirable criteria
  • Must have excellent knowledge of Food Hygiene and temperature control

Communication Skills

Essential criteria
  • Achieving effective communication skills is often a result of years of experience in the field, allowing individuals to navigate complex interactions with ease and confidence.
Desirable criteria
  • The ability to communicate effectively with patients, colleagues, and other stakeholders. This involves being able to convey information clearly and concisely, both verbally and in writing, and being able to listen actively and respond appropriately.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderCare quality commission - GoodArmed Forces Covenant Bronze Award

Applicant requirements

You must have appropriate UK professional registration.

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Reena Ral
Job title
Site Facilities Manager
Telephone number
07817570264
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