Crynodeb o'r swydd
- Prif leoliad
- Administration
- Gradd
- Band 2
- Contract
- Parhaol: 5 days per week 09:00 to 17:00
- Oriau
- Llawnamser - 37.5 awr yr wythnos (Monday, Tuesday, Wednesday, Thursday, Friday)
- Cyfeirnod y swydd
- 263-CCG26-158-AD-D
- Cyflogwr
- Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- The Oxford Centre
- Tref
- Longbenton
- Cyflog
- £25,272 per annun
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 30/10/2026 18:00
Teitl cyflogwr
Administration Assistant
Band 2
Hello!
We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).
We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.
Opportunities for you
Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.
We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.
- Cultural diversity staff network
- Disabled staff network
- LGBT+ staff network
We also have a number of staff support groups which are open to any staff to attend. These Include:
- Armed Forces and Veterans Staff Network
- Mind, Health and Wellbeing Community
- Menopause toolkit and cafes and staff carer support group
We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.
We’re always seeking to improve as an organisation. Do you want to be part of that?
Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay
Trosolwg o'r swydd
An exciting opportunity has arisen for a suitably experienced Receptionist/Admin Assistant to join our busy Community Treatment Team at Oxford Centre, North Tyneside.
The ability to travel within the local area is a must, as at times you will be required to cover each of our North Tyneside team bases, which will include Whitley Bay, North Shields and Forest Hall to support service delivery.
This is a full-time role, Monday to Friday, 9:00am – 5:00pm. The successful candidate must be flexible, adaptable and able to provide support across the service as required. Previous administrative experience, ideally within a similar environment, is essential
Applications are invited from suitably qualified and experienced candidates who meet the Essential Criteria outlined in the Person Specification.
Prif ddyletswyddau'r swydd
We are looking for an enthusiastic, reliable and professional individual to join our friendly, dedicated and supportive administrative team. This role offers the opportunity to contribute to the delivery of high-quality administrative support within a healthcare environment while interacting with patients, carers and professionals on a daily basis.
The post holder will provide comprehensive administrative and reception support to the clinical teams under the direction of the Administration Team Lead.
This challenging and rewarding role consists of acting as the first point of contact for the service on reception, greeting patients and visitors, taking calls, assisting clinical colleagues, typing appointment letters, clinic letters, scanning for the wider team, working from a shared inbox, updating and maintaining the RIO patient information system, processing incoming and outcoming post, ordering supplies and reporting estates issues.
The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to ensure they participate on all relevant training courses appropriate to the role.
The post holder will also support the wider administrative team and contribute to the smooth day-to-day running of the service. The ability to use initiative, prioritise workload, maintain confidentiality and meet deadlines is essential.
Gweithio i'n sefydliad
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Please find attached job description for full details.
Advertising date : 13th October 2026
Closing date : 30th October 2026
We welcome your application.
Manyleb y person
Education and Qualifications
Meini prawf hanfodol
- Intermediate (Level 2) Typing/Word processing qualification and/or relevant demonstrable experience e.g. 12 months experience.
- Good general level of education to O-Level/ GCSE or equivalent
Meini prawf dymunol
- NVQ Level 2 in Business Administration.
- NVQ Level 2 in Customer Service.
Skills and Knowledge
Meini prawf hanfodol
- Working knowledge of Microsoft packages including email, word
- Able to input data accurately and efficiently.
- Good communication and interpersonal skills, both verbal and written, face-to-face and non-facing customers.
- Demonstrates good customer care skills at all times.
- Good working knowledge of office procedures.
- Good organisational and planning skills using own initiative.
Meini prawf dymunol
- Knowledge of working in an NHS environment.
- Ability to maintain and update patient information database(s).
Experience
Meini prawf hanfodol
- Experience of working in an administration role in similar environment (min 1 year)
- Ability to uphold confidentiality at all times.
- Able to prioritise and plan own workload.
Meini prawf dymunol
- Experience of working in an NHS/health care setting.
- Experience using stock ordering and/or petty cash systems.
- Experience of working with paper-based and electronic filing systems.
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Application numbers
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Deborah Rutter
- Teitl y swydd
- Admin Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07813396405
- Gwybodaeth i gefnogi eich cais
For an informal conversation about the role or to arrange an informal visit please do not hesitate to contact:
Joanne Riley , Admin Team Lead
0191 640 0131
Rhestr swyddi gyda Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust yn Gwasanaethau Gweinyddol neu bob sector