Job summary
- Main area
- Facilities
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 156-8427714
- Employer
- Royal Cornwall Hospitals NHS Trust
- Employer type
- NHS
- Site
- Royal Cornwall Hospital
- Town
- Truro
- Salary
- £39,959 - £48,117 pa pro rata
- Salary period
- Yearly
- Closing
- 24/11/2026 23:59
Employer heading
Domestic Services Deputy Manager
Band 6
Job overview
Responsible for supporting the delivery of a cost-effective and high-quality Domestic Cleaning Service and on-site laundry to staff and visitors.
To continually review the service processes and procedures in line with national guidelines and initiatives, providing technical/specialist advice as required.
To provide effective leadership to the department and to be responsible for planning and coordination of duties within the Domestic Cleaning Services and on-site laundry.
To ensure the department's high standards are reflected in practice through effective management of staff and contractors
Main duties of the job
Experience of communicating with staff, suppliers, stakeholders, and patients on a number of complex, distressing/emotional issues/circumstances.
Practical and theoretical knowledge acquired through relevant qualifications and training/experience.
Work scheduling and operational problem-solving, including contact with patients and visitors.
Highly competent in Information Technology.
Self-motivated, with the ability to manage time efficiently and effectively whilst delegating to higher management as required.
Operates within broad occupational parameters to manage workload.
Working for our organisation
Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high‑quality care. We provide services across three main hospital sites, with around 780 inpatient beds:
Royal Cornwall Hospital in Truro
St Michael’s Hospital in Hayle
West Cornwall Hospital in Penzance
As a teaching hospital, we’re proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We’re committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non‑clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.
We are driven by one clear ambition, Outstanding Care for One and All, care that’s safe, kind and high-quality. We are RCHT.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Person specification
Qualifications
Essential criteria
- Management Degree or directly relevant management experience working within the facilities sector.
- Additional specialist knowledge and qualifications in H&S legislation, IOSH & the use of specialist cleaning/decontamination equipment
Desirable criteria
- Formal Management qualification
Experience
Essential criteria
- Significant assistant management or management experience in a busy service department
Desirable criteria
- Healthcare/NHS experience Internal audit experience
Skills
Essential criteria
- Very good communicator. Ability to make decisions that will enable assessment and delegation of work tasks.
Desirable criteria
- Assertive and capable of dealing with demanding situations. Ability to lead and motivate staff
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charlotte Wakeham
- Job title
- Facilities Service Manager
- Email address
- [email protected]
- Telephone number
- 07818 528364
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