Job summary
- Main area
- Finance
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Home or remote working
- Compressed hours
- Job ref
- 050-AC568-0825
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Abergele Hospital
- Town
- Abergele
- Salary
- £39,263 - £47,280 per annum
- Salary period
- Yearly
- Closing
- 25/08/2025 23:59
Employer heading

Accounts Receivable Manager
Band 6
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Job overview
We are looking for an enthusiastic, motivated individual to join the Financial Services Team as an Accounts Receivable Manager working closely with other areas of the Health Board’s Finance function, Hospital General Offices and partner organisations.
The role requires someone who understands the requirements of an Account Receivable department and the financial context in which the NHS in Wales operates.
This is a great opportunity for those looking at furthering their finance career, as well as gaining a wider understanding and experience of the management of NHS services.
If you believe you have the skills, enthusiasm, and ambition to join our team, we would love to hear from you.
The ability to speak Welsh is desirable; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Responsible for the day-to-day operational management and performance of the Accounts Receivable (AR) section of the Finance Department.
Ensure that all invoices are raised promptly and accurately, in accordance with agreed procedures and timetables. Provide leadership and advice to accounts receivable staff to enable resolution of invoice-raising issues from customers and staff and undertake the training and development of staff within the AR section.
Investigation and resolution of sensitive and often complex issues arising from the process e.g. reasons for the delay or non-payment of debts and the provision of specialist advice when required.
Responsible for debt management and collection in conjunction with colleagues, including where appropriate the pursuing of any legal routes and advice on matters of write-off.
To lead and co-ordinate the accounts receivable data for the preparation and completion of annual accounts in line with all statutory requirements and timescales.
Provide expertise and specialist advice in respect of VAT as appropriate to the work of the section.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
The Post holder’s main duties and responsibilities are as follows:
To be responsible for the overall planning, management and organisation of the work of the AR section including appropriate training and development of staff within the section. This will
include all month/year end Oracle Accounts Receivable rollover procedures. These will be technically complex and involve a knowledge of systems and how they link into financial requirements.
To provide the lead specialist role in the resolution of queries and recovery of all outstanding debts, including recommendation and specialist advice in respect of potential write-offs. This will require discussion of financial queries with colleagues and/or customers (both inter NHS and wider non-NHS population) which are often complex, involving the reasons for the delay or potential non-payment of debt. These may be contentions and of a sensitive nature and involve negotiation over repayment terms or options.
To act as the primary lead contact for the full range of Accounts Receivable issues. This will include liaising with both finance and non-finance managers to provide detailed advice and guidance on their own particular area.
To ensure all aspects of VAT legislation are correctly accounted for as applicable to the AR service, and provide technical guidance to staff and NHS clients.
To develop and maintain essential documentation to receive the required information form the requesters. Ensure these forms are easily understandable and completed correctly by invoice requesters.
Person specification
Qualifications and knowledge.
Essential criteria
- Studying towards AAT or equivalent knowledge and experience.
- Evidence if continued professional development
Desirable criteria
- ECDL Qualification
Experience.
Essential criteria
- Understanding/knowledge of the requirements of accounts receivable regulations and rules.
- Understanding of computerised financial management systems.
- Experience of managing a finance section.
Desirable criteria
- Experience of working in an NHS finance function.
Skills and Attributes.
Essential criteria
- Setting and achieving strict deadlines.
- Strong managerial and training skills coupled with the ability to motivate staff.
- The ability to work as part of a team in achieving a corporate objective.
- Strong analytical and investigative skills.
- Ability to resolve complex financial queries and problems with routine operations as they arise.
- Strong communication skills and a courteous telephone manner.
- The ability to implement new procedures as part of the development of the service.
Desirable criteria
- The ability to speak Welsh.
Other.
Essential criteria
- Ability to act on own initiative without supervision.
- Strong computer literacy and keyboard skills.
- Flexibility and adaptability within a team context
- Ability to deal with sensitive and confidential issues.
Desirable criteria
- Committed to culture of continuous improvement and professional development.
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Denise Roberts
- Job title
- Head of Capital, Compliance and BI
- Email address
- [email protected]
- Telephone number
- 07909523899
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