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Job summary

Main area
Facilities - Accommodation
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Main hours 8.00 to 16:00 but have to be flexible to meet the needs of the service. Long hours and late working and weekend work is required during certain times of the year)
Job ref
050-AC450-0926
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Ysbyty Gwynedd Hospital
Town
Bangor
Salary
£28,819 - £31,626 per annum
Salary period
Yearly
Closing
17/09/2026 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Facilities Coordinator - Residential Accommodation

Band 4

Job overview

An opportunity has arisen for a passionate, friendly and enthusiastic individual to work as the Facilities Co-ordinator – Residential Accommodation within Facilities.

The post holder is required to provide an efficient and effective support service to the residents in staff residential accommodation on the Ysbyty Gwynedd Hospital site, including accommodation booking, security of property, key holding, and record keeping.

They will be working without direct supervision, using own initiative and prioritising own work as necessary. Adhering to laid down standards, following set procedures and delivering services in a timely manner. The post holder will liaise between tenants and other parties as necessary.  

This post holder is a key member of the Facilities team and will be required to provide support in the development of service improvements and assist with or undertake specific tasks/projects as required

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The post holder will be required to communicate with a variety of people face to face, by telephone and in writing. Whilst communication will be largely routine, there may be some barriers due to difficulties with language and culture.

This will include communicating with family members residing within the accommodation. This may require tact and sensitivity to the needs of different cultures.

Liaising with suppliers, tradesman, council operatives and resolving problems as they arise.

Allocating all types of accommodation in accordance with the Health Board’s Accommodation Policies and the National Standards for Living and Working Conditions for Hospital Doctors in Training WHC (2001) 34 and the Housing Act 2016 (Wales).

Inputting and maintaining records of all accommodation usage including those required by law: licence, tenancy agreements.

Creating comprehensive reports using spreadsheets as required by management.

Regularly use computer software, ensuring all records are accurate, up to date and comply with the Data Protection Act.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications and/or Knowledge

Essential criteria
  • Computer Literacy including Excel/Word
  • NVQ Level 4 in a Facilities Subject (or willing to complete)

Experience

Essential criteria
  • Working In Facilities
  • Working with electronic information systems
  • Admin and Organisation Skills
Desirable criteria
  • Knowledge of HAMS software

Aptitude and Abilities

Essential criteria
  • Good Verbal Communication Skills including using tact and sensitivity
  • Work without direct supervision
Desirable criteria
  • Knowledge of Waste Management

Other

Essential criteria
  • Friendly Outgoing Nature
  • Flexible in approach to work
Desirable criteria
  • Able to lift and manoeuvre heavy objects

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Olwen Rowlands
Job title
Hotel Services Manager
Email address
[email protected]
Telephone number
03000851197
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