Skip to main content
Please wait, loading

Job summary

Main area
Administrative and Clerical
Grade
Band 3
Contract
Permanent: Saturday's 8am - 2pm - 6 hrs
Hours
Part time - 6 hours per week (6 hrs on Saturday)
Job ref
050-AC132-0225-B
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Glan Clwyd Hospital
Town
Bodelwyddan
Salary
£24,433 - £26,060 per annum, pro rata
Salary period
Yearly
Closing
06/05/2025 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Access to Health Records Officer

Band 3

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

 This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

 

Job overview

To work closely with our Health Records Service in meeting set objectives to ensure policies and procedures are followed in compliance with; General Data Protection Regulation (GDPR) 2018, Data Protection Act 2018, Access to Health Records Act 1990, and BCUHB Health Records Management Procedure

To process subject access requests from start to finish that are received within the Central Access to Health Records (ATHR) Service ensuring that legislative requirements are adhered to as per the ATHR procedures. Ensure that any delays are appropriately escalated in a timely manner to enable compliance with the legislative timescale. 

Main duties of the job

Responsible for ‘processing’ all associated documentation regarding appropriateness of requests; ensuring appropriate consents and identification checks are in place; and that processes are consistent, transparent and legally compliant. 

Support the management of the quality assurance process to ensure that all responses provided are compliant with legislation, e.g. comingling, redaction, third party, application of exemptions.   

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications and/or Knowledge

Essential criteria
  • A general understanding of General Data Protection Regulation (GDPR) 2018, Data Protection Act 2018, and Access to Health Records Act 1990
Desirable criteria
  • Working knowledge of how to manage multiple document types

Experience

Essential criteria
  • Experience of working with Microsoft packages
  • Previous administrative and customer service experience
Desirable criteria
  • NHS experience

Other

Desirable criteria
  • Ability to exert light/moderate physical effort when handling casenotes and trolleys

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Susan Jeffrey
Job title
Health Records Ass. Site Manager
Email address
[email protected]
Telephone number
03000 846109
Apply online nowAlert me to similar vacancies