Job overview

An opportunity has arisen for an Administrator to work within the Community Respiratory Teams alongside our existing Administration and Clinical team to support in the delivery of care to patients with respiratory conditions.

We're proud to provide first-class services to our patient group by managing referral pathways, bookings and diaries for the team. As a dynamic and forward thinking team, we aim to work creatively in order to innovate service development both within respiratory admin team and the wider organisation. 

You'll have the chance to develop and utilise your excellent communication skills, liaising both within the team and externally when helping clients with a very diverse set of needs.

As a busy and high performing team, we offer a supportive environment with visible senior staff in order to drive change and deliver excellent patient care.

We're based near Bristol city centre in an easily accessible location with free parking.
This is a full time position, working 37.5 hours per week.

Main duties of the job

Key Duties:

• Administration of the referral management processes into the services
• Administration for the pathways from assessment to discharge for the services
• Uploading documents to EMIS.
• Inputting into clinical systems e.g. EMIS
• Managing diaries and appointment systems
• Advising service users on the services offered, supporting patient choice through information and basic motivational interviewing skills
• Dealing with telephone enquiries from Service Users, carers and staff from other agencies who may be distressed or have communication difficulties
• Providing support for senior administrators and other administrators within department
• To be able to use the relevant computer systems, to input and retrieve service user information
• Take minutes and type formal minutes from given, audio or copy.
• Production of resources and letters
• Data input and maintaining spreadsheets

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.