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Job summary

Main area
Community Nursing
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
050-ACS119-0326
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Buckley Medical Centre
Town
Buckley
Salary
£25,313 - £26,999 per annum pro rata
Salary period
Yearly
Closing
29/03/2026 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Health Care Support Worker - Buckley District Nursing Team

Band 3

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

 

Job overview

An opportunity has arisen for permanent full time Band 3 Health Care Support Worker within Buckley District Nursing Team.

Health Care Support Workers play a key role in the delivery of safe and effective care. As core members of the District Nursing Team, BCUHB (East) will recognise and value your contribution. Your role within the community will be challenging and requires commitment as we develop services across the communities of Wrexham and Flintshire. We are committed to providing you with the learning resources and opportunities for development that enable you to advance your education and training so you can continue to deliver quality care to your patients and clients.

Main duties of the job

The post holder will be responsible for carrying out designated work, much of which will involve direct patient care.  This care will be delegated by registered nurses and the post-holder will be expected to work under the indirect supervision of trained staff.  On occasions take responsibility to undertake a task from a direct referral, outside District Nursing Team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications / Knowledge

Essential criteria
  • Level 3 qualification in a health care related subject or equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and work based training / short courses.
  • Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
  • Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults / children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

Ability to work with minimum supervision to a high standard

Essential criteria
  • Enhanced DBS clearance including an/a Adults and Childrens Barred List check.
  • Ability to work a range of shift patterns
  • Ability to travel within geographical area to meet the needs of the service

Skills & Attributes

Essential criteria
  • Good communication skills - verbal and written, with the ability to convey information clearly and sensitively
  • Ability to work with minimum supervision to a high standard
  • Ability to keep calm in stressful situations
  • Ability to demonstrate a caring and compassionate approach
  • Organisational skills, with the ability to plan and prioritise own and others workload efficiently
  • Ability to use technology to undertake the role, for example Microsoft Office, virtual platforms such as TEAMS
  • Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual taskss
Desirable criteria
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Experience

Essential criteria
  • Experience of working within a relevant health or social care environment, providing direct patient care.
Desirable criteria
  • Experience of working with patient groups relevant to area of practice
  • Experience of working within the NHS

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Yvette Donaghoe
Job title
Team Leader
Email address
[email protected]
Telephone number
03000 859576
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