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Job summary

Main area
Neurodevelopment
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
050-AC381-0625W
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Bodfan, Caernarfon
Town
Caernarfon
Salary
£24,433 - £26,060 per annum, pro rata
Salary period
Yearly
Closing
24/06/2025 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Medical Secretary

Band 3

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

 This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

 

Job overview

Applications are invited for the post of Administrator / Medical Secretary.

The post holder will provide an efficient administration service to support the Neurodevelopmental Team.

The role will involve working closely with administrative, nursing and medical colleagues to providing a comprehensive admin  support service. The post holder will be required to process incoming referrals, minute taking, undertake audio typing of clinical letters and other annotation and medical records handling, filing and other administrative tasks.

You will have good attention to detail, communication and interpersonal skills. You must have the ability to work as part of a team as well as independently; using your initiative to contribute to the smooth running of this busy area. The post holder must have the ability to manage their workload efficiently and effectively.

Previous medical administration experience would be advantageous, but is not essential. Experience of working in a busy office environment is desirable.

The ability to speak Welsh is essential for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The role will involve working closely with administrative, nursing and medical colleagues to providing a comprehensive admin  support service. The post holder will be required to process incoming referrals, minute taking, undertake audio typing of clinical letters and other annotation and medical records handling, filing, answering telephone calls and other administrative tasks. 

You will have good attention to detail, communication and interpersonal skills. You must have the ability to work as part of a team as well as independently; using your initiative to contribute to the smooth running of this busy area. The post holder must have the ability to manage their workload efficiently and effectively.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria
  • NVQ Business Administration L3 or equivalent experience
  • RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
  • IT related qualification CLAIT plus /ECDL or equivalent.
Desirable criteria
  • AMSPAR – City & Guilds L3
  • NVQ Customer Service L3

Experience

Essential criteria
  • Knowledge of a range of administrative processes.
  • Experience of working in a busy office environment.
Desirable criteria
  • Experience of working within the NHS.

Skills

Essential criteria
  • Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
  • Proficient in use of Microsoft office applications.
  • Experienced in planning organising and prioritise own workload.
  • Flexible and adaptable to changing service demands.
  • Excellent organisational skills
Desirable criteria
  • Minute taking skills

Knowledge

Essential criteria
  • Evidence of Continual Personal development.
  • Ability to deal with sensitive information.
Desirable criteria
  • Knowledge of NHS Organisations.
  • Medical terminology.

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are essential

Documents to download

Apply online now

Further details / informal visits contact

Name
Charlotte Sayle
Job title
Administration Manager
Email address
[email protected]
Telephone number
03000 851503
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