Job summary
- Main area
- Neurodevelopment
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 050-AC381-0625W
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Bodfan, Caernarfon
- Town
- Caernarfon
- Salary
- £24,433 - £26,060 per annum, pro rata
- Salary period
- Yearly
- Closing
- 24/06/2025 23:59
Employer heading

Medical Secretary
Band 3
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
Applications are invited for the post of Administrator / Medical Secretary.
The post holder will provide an efficient administration service to support the Neurodevelopmental Team.
The role will involve working closely with administrative, nursing and medical colleagues to providing a comprehensive admin support service. The post holder will be required to process incoming referrals, minute taking, undertake audio typing of clinical letters and other annotation and medical records handling, filing and other administrative tasks.
You will have good attention to detail, communication and interpersonal skills. You must have the ability to work as part of a team as well as independently; using your initiative to contribute to the smooth running of this busy area. The post holder must have the ability to manage their workload efficiently and effectively.
Previous medical administration experience would be advantageous, but is not essential. Experience of working in a busy office environment is desirable.
The ability to speak Welsh is essential for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The role will involve working closely with administrative, nursing and medical colleagues to providing a comprehensive admin support service. The post holder will be required to process incoming referrals, minute taking, undertake audio typing of clinical letters and other annotation and medical records handling, filing, answering telephone calls and other administrative tasks.
You will have good attention to detail, communication and interpersonal skills. You must have the ability to work as part of a team as well as independently; using your initiative to contribute to the smooth running of this busy area. The post holder must have the ability to manage their workload efficiently and effectively.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- NVQ Business Administration L3 or equivalent experience
- RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
- IT related qualification CLAIT plus /ECDL or equivalent.
Desirable criteria
- AMSPAR – City & Guilds L3
- NVQ Customer Service L3
Experience
Essential criteria
- Knowledge of a range of administrative processes.
- Experience of working in a busy office environment.
Desirable criteria
- Experience of working within the NHS.
Skills
Essential criteria
- Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
- Proficient in use of Microsoft office applications.
- Experienced in planning organising and prioritise own workload.
- Flexible and adaptable to changing service demands.
- Excellent organisational skills
Desirable criteria
- Minute taking skills
Knowledge
Essential criteria
- Evidence of Continual Personal development.
- Ability to deal with sensitive information.
Desirable criteria
- Knowledge of NHS Organisations.
- Medical terminology.
Applicant requirements
Welsh language skills are essential
Documents to download
Further details / informal visits contact
- Name
- Charlotte Sayle
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 03000 851503
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