Llais is a national, independent body set up by the Welsh Government to give the people of Wales a say in how they receive their health and social care services.

Everything we do is in line with our values of integrity, working together and being person driven. We are committed to putting people and communities at the heart of everything we do.

Our role is to engage with and listen to the people of Wales. We do this by reaching out to people in their local communities, hearing their views and understanding their experiences of health and social care. We feedback what we hear to decision-makers to help shape and influence the services people receive now and in the future.

Job Overview

Join us as Community Engagement Officer

Location: Cardiff and Vale

Salary: Band 5, £31,516 - £38,364

Contract Type: Substantive

Hours: 37.5

This is a hybrid role, with both remote and office-based working.

Welsh language skills are essential; however, we welcome applications from non-Welsh speakers, with the expectation that the successful candidate will be supported to learn Welsh as part of their development.

Organisation: Llais – The Citizen Voice Body for Health and Social Care

Are you passionate about making real change in health and social care? Do you believe in the power of people’s voices to shape better services? If so, we want to hear from you!

What you’ll do:

• To support the delivery of Llais’s engagement activities across the region, ensuring that the voices of people and communities are heard and used to influence health and social care services.
• To play an active role in facilitating the local, regional, and national work of Llais, working collaboratively with colleagues, volunteers, and stakeholders to deliver meaningful public engagement.
• To contribute to the implementation of all-Wales priorities at a regional level, helping to ensure consistency, quality, and impact across Wales.
• To support the continued growth and development of Llais as an organisation, by contributing to a culture of inclusion, learning, and continuous improvement.

Working for our organisation

We are looking for passionate and capable people from all walks of life who bring different lived experiences that will help change the way we think. We are looking for applications from diverse candidates who can bring fresh skills, lived experiences and perspectives to our work.

Llais provides staff with a full range of benefits including:

•  28 days annual leave (rising to 34 days with length of service) plus statutory holidays – pro rata for part time employees
• Competitive salary
• Flexible working
• Automatic membership of the NHS pension scheme
• Access to the Employee Assistance Programme, including our confidential counselling service

Job Description Main Responsibilities

A full job description and person specification are attached to this advert, please review this prior to submitting your application.

If you are up for the challenge and want to be an important part of making a real difference to health and social care services in Wales, we want to hear from you. If you have any queries or wish to discuss this post, please contact:

People Team [email protected]