Job summary
- Main area
- General Practice
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 050-ACS602-1125
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- St Marks Dee View Surgery
- Town
- Connah's Quay, Flintshire
- Salary
- £25,313 - £26,999 Per annum pro rata
- Salary period
- Yearly
- Closing
- 12/11/2025 23:59
Employer heading
Senior Health Care Support Worker (General Practice)
Band 3
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
An opportunity has arisen for an experienced Health Care Support Worker to work in St Marks Dee View Surgery, Connah's Quay. This practice is currently being managed by the Local Health Board.
Previous experience in a similar role is advantageous. Knowledge of the EMIS clinical system is desirable, however training can be given.
Main duties of the job
The role will assist the GPs and Practice Nursing Team on a daily basis and duties will include phlebotomy, dressings, ECG’s, health advice and checks, treatment room duties, urinalysis and preparation of specimens for investigation by the pathology laboratory.
The post holder will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.
The position is subject to an enhanced DBS disclosure and suitable references.
The ability to speak Welsh is desirable for this post. Welsh and / or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- Literacy and numeracy skills
- NVQ Level 3 or working towards this or equivalent qualification
Desirable criteria
- HCA course specific to general practice
- Up to date basic life support training
- ECDL (European Computer Driving Licence)
Experience
Essential criteria
- Experience working under indirect supervision
- Previous experience working in a healthcare environment
Desirable criteria
- Previous experience working in a general practice
Knowledge & Skills
Essential criteria
- Demonstrates an understanding of the role of the health care assistant
- Clinical skills and competency relevant to the role e.g. Phlebotomy experience
- Standard keyboard skills
- Able to make judgements where there is more than a straightforward choice of options, e.g. new patient health checks, urinalysis etc.
- Understand issues regarding accountability and delegation
- Ability to communicate effectively via face to face, telephone or group discussion
- Good interpersonal skills
- Proven customer care skills
Desirable criteria
- Following appropriate education and training has the ability to undertake the administration of influenza both intramuscular and intranasal, pneumococcal vaccine and shingles vaccine.
- Also the administration of hydroxocobalamine (vitamin B12) injections
Personal Qualities
Essential criteria
- Demonstrates motivation, reliability and commitment to team working and the development of others
- Flexible, reliable and responsive to change
- Willingness to undergo education/ training for both practice and service needs
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Stacey Jones
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 07825 530212
- Additional information
Helen Casso-Davies
Practice Manager
01244 812003
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