Skip to main content
Please wait, loading

Job summary

Main area
Manager
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
050-AC675-0925
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Llandudno General Hospital/Royal Alexandra Hospital
Town
Llandudno Rhyl
Salary
£48,527 - £55,532 per annum
Salary period
Yearly
Closing
13/10/2025 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Senior Cluster Co-ordinator

Band 7

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

 

 

Job overview

Are you passionate about improving health and wellbeing in our communities? Do you enjoy bringing people together, building partnerships, and making things happen?

We’re looking for an enthusiastic, proactive and innovative Senior Cluster Co-ordinator to lead the Cluster Support Team within Central Integrated Health Community (IHC), supporting the development of Clusters across Conwy and Denbighshire.

This is a fantastic opportunity to be at the forefront of Cluster development in North Wales, where you’ll be working with a diverse range of stakeholders from across health, social care, the third sector, and wider public services.

You’ll be supported by a capable and experienced team of Cluster Co-ordinators, insightful and engaged Cluster and Collaborative Leads, and excellent senior leadership within the Primary Care Management Team. This is a rewarding role with real scope to make a difference - supporting improvement and innovation in primary care and helping to deliver better health and wellbeing outcomes for the people and communities we serve.

If this sounds like something you'd enjoy, we'd love to learn more about you, and give you the chance to learn more about Cluster working - so please get in touch for an informal chat.

Main duties of the job

You’ll be responsible for leading and co-ordinating the development of local Cluster plans and ensuring alignment with national policy drivers such as A Healthier Wales and the Primary Care Model for Wales. You’ll work directly with Cluster Leads and Professional Collaborative Leads - including senior healthcare professionals from General Practice, Optometry, Community Pharmacy and Community Nursing - supporting them in their Cluster leadership roles and helping shape Cluster priorities in response to local population need.

Strong partnership working is key. You’ll be someone who enjoys building great relationships, communicates with clarity, and brings people with you. You’ll be passionate about whole-system working, able to navigate complexity, and comfortable working across organisational and professional boundaries. You’ll help ensure that the work of the Clusters makes a meaningful contribution to national priorities and leads to real improvements in people’s lives locally.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria
  • Evidence of masters degree or experience of working to that level
  • Post-graduate management qualification or equivalent experience
Desirable criteria
  • Prince2 or equivalent

Experience

Essential criteria
  • Significant experience of NHS or Social Care management or equivalent
  • Proven experience of development and presentation of reports / information to inform management decisions.
Desirable criteria
  • Experience of working across health, social care, voluntary and independent sectors.
  • Previous experience of needs assessment and/or service mapping.

Skills

Essential criteria
  • Excellent analytical and information gathering skills.
  • Ability to present and explain results of analysis both written and verbal
  • Ability to interpret, synthesize and process large amounts of highly complex information and data to draw conclusions taking into account the underlying context
Desirable criteria
  • Ability to speak Welsh or a willingness to achieve an appropriate level of competence.

Knowledge

Essential criteria
  • Good understanding of the heath and / or social care management environment in Wales, and the roles and responsibilities of primary and community care
  • Knowledge of the current national and local community and primary care services
Desirable criteria
  • Knowledge and understanding of health and social care data sets, information standards and processes

Personal Attributes

Essential criteria
  • Ability to develop and sustain personal relationships with a wide range of individuals and within groups
  • Ability to work as part of a team
  • Flexible approach to work
  • Self-directed and a completer / finisher

Other

Essential criteria
  • Able to work across sites if/when necessary and ability to travel between sites in a timely manner

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Jodie Berrington
Job title
Deputy Assoc Director of Primary Community Care
Email address
[email protected]
Telephone number
07929845397
Additional information

Emma Rowan

[email protected]

07971 996 637

Apply online nowAlert me to similar vacancies