Job summary
- Main area
- Facilities
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 346-EF-132-25-A
- Employer
- Tees, Esk and Wear Valleys NHS Trust
- Employer type
- NHS
- Site
- Acklam Road Hospital
- Town
- Middlesbrough
- Salary
- £38,682 - £46,580 per annum
- Salary period
- Yearly
- Closing
- 05/01/2026 23:59
Employer heading
Contracting and Performance Officer
NHS AfC: Band 6
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
Based within the Estates and Facilities Directorate and more specifically within Hotel Services the Facilities Site Manager role role responsible for monitoring of all site management arrangements on all sites within the post holder's area of responsibility.
You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement.
The post holder will be based at Acklam Road overseeing the Trust wide and will be required to work shifts that include late shifts for monitoring purposes.
You should be highly motivated, reliable, and flexible.
Experience managing a service and team at a management level and managing change is required for this role as is budget management experience.
Main duties of the job
The post holder is responsible for day to days managing a Hotel Services team including supervisors, admin and courier team.
The post holder will need to demonstrate the services are being delivered effectively in line with legislation, National and Trust policies, customer requirements and hospitality assured standards.
Working for our organisation
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person specification
Qualifications
Essential criteria
- Catering qualification Level 4 Advanced Certificate in Food Safety or willingness to work towards within 6 months
- Evidence of continual professional developmentEvidence of continual professional development
- Management Qualification to Diploma Level 5 or willingness to work towards within 2 years
- Key skills in literacy, numeracy and ITQ level 2 (or equivalent)
Desirable criteria
- Demonstrates aptitude for continuous learning
- Audit course
- Basic Principles of HACCP
Experience
Essential criteria
- Substantial experience at management level
- Significant experience in managing budgets
- Experience in leading change
- Experience of writing and evaluating service specifications
- Experience of developing quality assurance and performance monitoring systems
Desirable criteria
- Experience of working with multi-site management level
- Experience of working with external Estates, ie PFI
- Cleaning experience in a management role
- Catering experience in a management role
Skills and Knoweldge
Essential criteria
- Up-to-date detailed knowledge in food hygiene including HACCP
- Good understanding of principles of COSHH
- Excellent people management and interpersonal skills
- Ability to plan own work and others, ie supervisors
- Problem solving and decision-making skills
- Use of IT for day to day tasks and presentations in professional settings
- Good presentation skills
- Project always a professional image
Desirable criteria
- Knowledge of the role and the function of the trust
- Knowledge of Quality Improvement Systems (QIS
- In-depth understanding of National Standards of Healthcare Cleanliness and PLACE
- Good understanding of cook-chill/freeze and working of a production kitchen
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Craig Jackson
- Job title
- Head of Contract, Catering and Performance
- Email address
- [email protected]
- Telephone number
- 07876145836
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