Job summary
- Main area
- Health Improvement
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 050-AC348-0826
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Preswylfa
- Town
- Mold
- Salary
- £26,813 - £27,890 per annum
- Salary period
- Yearly
- Closing
- 10/08/2026 23:59
Employer heading
Admin & Resource Officer
Band 3
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.
Job overview
An exciting opportunity has arisen to join the BCUHB Help Me Quit Team as a Admin & Resource Officer. This role requires excellent time management, planning and organisational skills and the ability to work independently as well as part of a team.
Main duties of the job
The successful candidate will assist the Help Me Quit team in their delivery of the smoking cessation programme and carry out administration tasks for the team.
As the Admin & Resource Officer, the post holder will have specific responsibilities in carrying out delegated administrative duties and health improvement activities in the community, working under regular supervision of the Service Lead.
The ability to speak Welsh is desirable for this post; English &/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and Knowledge
Essential criteria
- Word processing to RSA III/NVQ Level 3 or equivalent level of experience
- Documented evidence of participation in training activities
- An understanding of the implications of cultural difference for service delivery
- Understanding the role of the Help Me Quit Team
- Self-motivation for continued professional development
Desirable criteria
- ECDL
- Good knowledge of MS Office
- Thorough understanding of office procedures
- Knowledge of NHS and Local Health Boards
Experience
Essential criteria
- Demonstrable experience in an administrative role
- Experience of communicating with all levels of professional staff and the public
- Experience of dealing with confidential, sensitive data, appropriate maintenance and storage of records
Desirable criteria
- Experience of multi-disciplinary and multi -agency working
- Experience of delivering health promotion programmes
- Experience of administering finance systems, e.g. requisitions, budget monitoring
Skills and Attributes
Essential criteria
- Ability to work independently with individuals and / or groups
- Excellent interpersonal skills
- Effective written and oral communication skills.
- Good auditory / perceptual skills and the ability to sustain concentration
- Awareness of team dynamics and work effectively as part of a team
- Planning and organisational skills
- Ability to work under pressure
- Physical & emotional stamina to deal with sensitive and difficult situations
- Computer skills e.g., competent use of Word, Excel and PowerPoint
Desirable criteria
- Creative skills to support the development of engaging resources and materials
- Welsh Language Skills are desirable level 1 understanding and speaking in Welsh
Other
Essential criteria
- Ability to work flexibly according to the needs of the service and prioritise workload appropriately
- Ability to promote a professional image of the organisation
- Good time management
- Proven ability to accept instruction, report back to supervisor, work within guidelines and respond appropriately to feedback
- Willingness and ability to fully engage in supervision and feedback opportunities to ensure learning, accountability and support
- Ability to be a reflective team member
- Willingness and ability to travel between sites
- An understanding of the Welsh culture
Desirable criteria
- Ability to carry resources
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Suzanne Williams
- Job title
- Service Lead
- Email address
- [email protected]
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