Job overview

As a valued member of the Support Services Directorate, you will play a key role in delivering a high‑quality catering service within the hospital’s retail area. This is a people‑focused role where your commitment to excellent customer service helps create a positive experience for patients, visitors, and staff every day.

You will contribute to maintaining a clean, safe, and welcoming environment, ensuring that all hygiene and cleanliness standards are consistently met. Your attention to detail and proactive approach will support the smooth running of the retail catering service, helping the team provide nutritious food, a friendly atmosphere, and a reliable service that the hospital community can depend on.

This is an opportunity to make a meaningful difference in a fast‑paced setting where compassion, teamwork, and professionalism come together to support the wellbeing of everyone who walks through our doors.

Main duties of the job

• to record  temperature's of temperature controlled areas in accordance with the HACCP system and guidance.
• To assist with basic restocking, ordering and other comparable tasks as directed by the Catering Manager and Deputy Catering Manager for products used with the retail area. 
• To clean departmental equipment and areas, including storage spaces and temperature controlled areas in accordance with the HACCP system and guidance.
• To monitor all shop areas for signs of pest infestation and to report any such infestations to the Catering Manager to ensure that appropriate measures can be taken to remove the reported pests.
• To ensure that all food waste is disposed of in the food waste machine and that all other waste material is compacted as far as possible and disposed of in the appropriate location.
• To correctly store and use all cleaning materials within the catering department, to ensure that the work is carried out in a safe manner and to the required standards and in accordance with COSHH regulations.
• To assist with the service of patients, staff and visitor within the shop area within the hospital. 
• Please note that this is a very physical job, being on your feet for the whole shift. there is lots of pushing/pulling involved with the movement of food trolleys and delivery of provisions. 

Working for our organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton.  Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

 

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.