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Job summary

Main area
Trauma Unit
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Week one Monday/ Tuesday/ Wednesday, Friday 07:00-17:30, Saturday 07:00-15:00. Week two Monday/ Tuesday/ Wednesday 07:00 - 17:30 Friday 07:00-15:00)
Job ref
193-6773993PCG
Employer
Royal Berkshire NHS Foundation Trust
Employer type
NHS
Site
Royal Berkshire Hospital
Town
Reading
Salary
£24,169 per annum
Salary period
Yearly
Closing
18/05/2025 23:59

Employer heading

Royal Berkshire NHS Foundation Trust logo

Ward Clerk (Orthopaedic Trauma Unit)

NHS AfC: Band 2

Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements.  The Trust’s overall rating has also improved to ‘good’.  This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust.  Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”

We are Compassionate in our thoughts, words and actions

We are Aspirational and have a true desire to be dynamic and to innovate

We are Resourceful and responsible in the way we work and live

We are Excellent in our development, fairness and sharing best practice

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us.  We offer a range of learning and development for all employees may you be clinical or non-clinical.  

Job overview

Band 2 Ward Clerk (Orthopaedic Trauma Unit)

We are looking for a dynamic individual to join our busy Orthopaedic Trauma Unit.

You will work in a culture that puts the patient first, where our colleagues feel proud of their role and are valued for their contribution.

This is a full-time position for 37.5 hours per week (two week rotation pattern:  Week One: Monday/ Tuesday/ Wednesday 07:00-17:30, Friday 07:00-15:00 / Week Two: Monday/ Tuesday / Friday 07:00-17:30, Saturday 07:00-15:00).

Main duties of the job

We are looking for an enthusiastic, highly motivated and organised individual to provide outstanding service to all who visit the department.

You will be confident working within a team in a fast-paced environment and have excellent IT skills, be comfortable communicating with patients and colleagues at all levels and work quickly under pressure.

You will be responsible for consistently and accurately carrying out your duties as well as the provision of a high quality and efficient service, providing this in a confident and courteous way to service users.

You should have experience of working within an administrative environment, using multiple computer systems and managing data (electronic and paper-based).

Full compliance with local procedures, deadlines and best practice will be a key part of the role.

Working for our organisation

Diversity is what makes us interesting… Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Detailed job description and main responsibilities

  1. Answer general enquires in a helpful and sympathetic manner.
  2. To ensure all correct data is entered onto hospital appointment system.
  3. To ensure the ward areas is kept well stocked with stationary, and photocopying as required.
  4. Data entry & reports.
  5. To ensure patients confidentiality is maintained.
  6. To maintain a professional approach whilst in clinical areas.
  7. Liaise on a daily basis with nurse in charge.
  8. Booking transport as requested and ensuring EDLs are completed in a timely manner.
  9. To be able to use the EPR system.
  10. Liaise with the facilities department on behalf of staff, logging maintenance requests.

Person specification

Qualifications

Essential criteria
  • Good general standard of education to include Maths and English

Experience

Essential criteria
  • Experience with Microsoft Office packages
  • Previous administrative experience in an unsupervised capacity
  • Previous experience in a hospital setting an advantage

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyArmed Forces Covenant (Silver Award)Care quality commission - GoodMindful employer.  Being positive about mental health.Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.National Preceptorship for Nursing Quality Mark 2024Florence Nightingale Foundation

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Manton
Job title
Ward Manager
Email address
[email protected]
Telephone number
01183227336
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