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Job summary

Main area
Adult Community Services
Grade
Band 3
Contract
Fixed term: 12 months (7 day Service whose Service hours are 08:00 - 22:00)
Hours
22.5 hours per week (Part time - 22.5 hours per week)
Job ref
820-6856074-COM-A
Employer
Birmingham Community Healthcare NHS Foundation Trust
Employer type
NHS
Site
Ann Marie Howes
Town
Birmingham
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
30/05/2025 23:59

Employer heading

Birmingham Community Healthcare NHS Foundation Trust logo

Band 3 EICT Administrator - 12 months fixed term - Ann Marie Howes

Band 3

Job overview

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Hours: 22.5 per week, 3 days out of 7 inc. Bank Holidays working 08:00-16:00 or 14:00-22:00.  12 months fixed term/ secondment. 

 

Main duties of the job

As part of the Early Intervention Community Team the Band 3 Administrator will work alongside the existing Administrator, Senior Administrator, Clinical Team Leads and Locality Ops Manager in supporting the Early Intervention Community Team activities.

The Early Intervention Community Team is looking for an enthusiastic and well motivated individual to join a busy office and become a member of a dynamic service.

 

Working for our organisation

IMPORTANT

  • Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
  • Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

Detailed job description and main responsibilities

The successful candidate will have a good level of general education with good communication and organisational skills with the ability to work to deadlines and process work accurately.

You will need to be computer literate with a working knowledge of window based computer packages such as Microsoft Word, Excel and Outlook.

The post will involve a range of general admin and clerical support including data entry, copy typing, filing, answering the telephone, receiving referrals and using clinical systems such as RiO, MAPS and e-Procurement.

 

Person specification

Qualifications

Essential criteria
  • GCSE English Grade C or above or equivalent/or equivalent experience
  • GCSE Maths Grade C or above or equivalent/or equivalent experience
  • ECDL or equivalent IT qualification
  • NVQ Level 3, Diploma or equivalent experience.

Experience

Essential criteria
  • Able to work to deadlines
  • Experience of Microsoft Word, Excel and Outlook
  • Previous experience of administration and clerical work
Desirable criteria
  • Experience of filing systems

Skills/Knowledge

Essential criteria
  • Ability to communicate to a high level with a wide range of people
  • Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
  • Proven Customer Care skills
  • Ability to handle people in a courteous and sensitive manner, taking into account individual needs
  • Able to multitask, prioritise workload & use own initiative and good time management skills
  • Understanding & commitment to equal opportunities
  • High level written communication skills
  • Data input skills
  • Understanding of the importance of confidentiality and the Data Protection Act
Desirable criteria
  • Ability to set up and maintain filing systems
  • Copy Typing skills
  • Knowledge of RiO

Personal Qualities

Essential criteria
  • As per person specification

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Documents to download

Apply online now

Further details / informal visits contact

Name
Amrita Gill
Job title
Senior Administrator
Email address
[email protected]
Telephone number
0121 303 0190
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