Job summary
- Main area
- Adult Community Services
- Grade
- Band 3
- Contract
- Fixed term: 12 months (7 day Service whose Service hours are 08:00 - 22:00)
- Hours
- 22.5 hours per week (Part time - 22.5 hours per week)
- Job ref
- 820-6856074-COM-A
- Employer
- Birmingham Community Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Ann Marie Howes
- Town
- Birmingham
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 30/05/2025 23:59
Employer heading

Band 3 EICT Administrator - 12 months fixed term - Ann Marie Howes
Band 3
Job overview
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
Hours: 22.5 per week, 3 days out of 7 inc. Bank Holidays working 08:00-16:00 or 14:00-22:00. 12 months fixed term/ secondment.
Main duties of the job
As part of the Early Intervention Community Team the Band 3 Administrator will work alongside the existing Administrator, Senior Administrator, Clinical Team Leads and Locality Ops Manager in supporting the Early Intervention Community Team activities.
The Early Intervention Community Team is looking for an enthusiastic and well motivated individual to join a busy office and become a member of a dynamic service.
Working for our organisation
IMPORTANT
- Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.
Detailed job description and main responsibilities
The successful candidate will have a good level of general education with good communication and organisational skills with the ability to work to deadlines and process work accurately.
You will need to be computer literate with a working knowledge of window based computer packages such as Microsoft Word, Excel and Outlook.
The post will involve a range of general admin and clerical support including data entry, copy typing, filing, answering the telephone, receiving referrals and using clinical systems such as RiO, MAPS and e-Procurement.
Person specification
Qualifications
Essential criteria
- GCSE English Grade C or above or equivalent/or equivalent experience
- GCSE Maths Grade C or above or equivalent/or equivalent experience
- ECDL or equivalent IT qualification
- NVQ Level 3, Diploma or equivalent experience.
Experience
Essential criteria
- Able to work to deadlines
- Experience of Microsoft Word, Excel and Outlook
- Previous experience of administration and clerical work
Desirable criteria
- Experience of filing systems
Skills/Knowledge
Essential criteria
- Ability to communicate to a high level with a wide range of people
- Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
- Proven Customer Care skills
- Ability to handle people in a courteous and sensitive manner, taking into account individual needs
- Able to multitask, prioritise workload & use own initiative and good time management skills
- Understanding & commitment to equal opportunities
- High level written communication skills
- Data input skills
- Understanding of the importance of confidentiality and the Data Protection Act
Desirable criteria
- Ability to set up and maintain filing systems
- Copy Typing skills
- Knowledge of RiO
Personal Qualities
Essential criteria
- As per person specification
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Amrita Gill
- Job title
- Senior Administrator
- Email address
- [email protected]
- Telephone number
- 0121 303 0190
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