Skip to main content
Please wait, loading

Job summary

Main area
Nursing
Grade
Band 8a
Contract
Permanent: Will be working shift patterns
Hours
Full time - 37.5 hours per week (Shift pattern)
Job ref
820-7747565-COM
Employer
Birmingham Community Healthcare NHS Foundation Trust
Employer type
NHS
Site
Care Co-ordination Centre, Priestley Wharf 2
Town
Birmingham
Salary
£55,690 - £62,682 per annum
Salary period
Yearly
Closing
24/03/2026 23:59

Employer heading

Birmingham Community Healthcare NHS Foundation Trust logo

Band 8a Advanced Clinical Practitioner Single Point of Access

Band 8a

Job overview

An exciting opportunity has arisen to be part of a brand-new Single Point of Access (SPA) service designed to transform how we deliver care and support to our patients across urgent care and community services. This is your chance to shape a pioneering, person-centred service right from the start!

The SPA will act as the central hub for coordinating clinical referrals, triaging urgent needs, providing advice and directing patients to the right services at the right time.

Whether you're answering a call, reviewing referrals, or coordinating rapid support, you will play a key role in ensuring patients and professionals receive timely, efficient, and compassionate responses.

Why Join Us?

  • Work alongside WMAS and other system partners to deliver joined-up care
  • Be part of a dynamic, forward-thinking multidisciplinary team
  • Help develop a newly launched, high-impact service
  • Build new skills in triage, navigation, and integrated working
  • Access to full training and ongoing CPD tailored to your role
  • Opportunities for career progression as the service expands
  • A supportive, inclusive, and flexible working environment
  • Make a real difference to patient outcomes and experience
  • Help reduce pressure on emergency services by ensuring safe, timely care pathways

 

Main duties of the job

We’re looking for motivated, compassionate, and solution-focused individuals with excellent communication skills and a passion for integrated care. You’ll thrive in a fast-paced environment and be confident in handling referrals, liaising with clinical teams, and putting patients at the centre of everything you do.

Whether you're from a nursing, allied health, ambulance, or administrative background – if you’re ready to be part of a service that will make a real difference and excited about innovation and collaborative care, we’d love to hear from you.

Apply now and help us build something incredible. Join us at the forefront of NHS transformation.

 

Working for our organisation

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Detailed job description and main responsibilities

Please refer to the job description for a detailed outline of the main duties.

1. Work in accordance with professional code of conduct.

2. Provide clinical triage, leadership and expertise.

3. Act as a first contact, exercising a high degree of professional autonomy and critical judgement in providing expert advanced clinical assessment 
for patients referred with undiagnosed and undifferentiated needs through a range of consultation mediums.

4. To initiate investigations, interpret diagnostic results and determine differential diagnosis and manage and evaluate care where appropriate/necessary.

5. Make direct referrals as appropriate for medical assessment and diagnostic procedures within agreed pathways.

6. Lead the service in achieving its quality targets to sustain high standards of patient care and service delivery.

7. Signpost, refer and support access to health services to reduce inappropriate attendances and admissions to A&E.

8. To safeguard individuals from abuse by reporting any incidents involving potential or actual abuse and acting upon concerns immediately.

9. Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including the initiation of effective emergency care.

10. Empower professionals/patients/carers to make informed decisions and delegate care appropriately within the Service.

Please see Job Description for more.

For interested candidates, there is an offer to visit the Single Point of Access at Priestley Wharf to see the Single Point of Access in practice.

If you wish to undertake a visit, please contact Michelle Price on 07874 890555 and this can be arranged.

The role will offer an exciting opportunity to work with system partners all striving to work collaboratively together for the benefit of its citizens and how and where they receive high quality care.

Person specification

Essential

Essential criteria
  • Registered Nurse Level 1/ AHP, NMC or HCPC registered
  • Master’s in advanced practice qualification (MSc)
  • Non-medical prescriber qualification (V300)
  • Leadership course
  • Mentor/Teaching qualification ENB 998 or equivalent

Experience

Essential criteria
  • Proven listening skills with the ability to manage complex situations & appropriately deliver sensitive & different outcomes
  • Relevant up to date clinical experience
  • Experience in advanced Health Assessment of patients with undiagnosed undifferentiated illness
  • Evidence of leading service development. Participation/experience of mentoring colleagues and Students
  • Evidence of supporting others in a clinical environment

Skills/knowledge

Essential criteria
  • Excellent decision-making ability & critical thinking
  • Proven listening skills with the ability to manage complex situations & appropriately deliver sensitive & different outcomes
  • Influencing & negotiating skills
  • Excellent interpersonal and leadership skills
  • Knowledge & use of governance & risk assessment to improve quality & Service development

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStep into health

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Michelle Price
Job title
Service Clinical Manager for ICG (UCR/CCC)
Email address
[email protected]
Telephone number
07874 890555
Apply online nowAlert me to similar vacancies